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10 July 2020
Job ID: BK-229935
Support Engineer

What you'll be doing: 

  • Responsible for receiving incidents and requests from customer service team / internal user with related to end-users

  • Responding to customer service team / internal user with a solution or escalating it to the other tech teams

  • Response and record production incidents

  • Early investigation or analysis of production error

  • Scheduled on-call for 24 hours rotation

  • Actively working and communicating with tech and other teams in HQ


What we are looking for:

  • BA/BS in any fields 

  • Good communication skill, both oral and writing in English and Thai
  • 2 years of Experiences with related position 

  • Experiences to make a good report using docs or excel 

  • Medium level in Linux scripting 

  • Beginner level in any programming language 

  • Deep understanding in IT / tech reporting process


Apply Now

Job Details:

  • Five-day work week
  • Flexible working hours
  • Work from home
  • Travel allowance
  • Medical insurance
  • Dental insurance

HappyFresh (Thailand) Co., Ltd.
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