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13 September 2019
Job ID: BK-133972
Chargeback, Card Accounting and Data Management

Job Scope

 - Process disputes activities which include Retrieval Request, Chargeback, Representment, Compliance and Arbitration.

-  Analyze disputes case in order to report all related units for investigation and action to solve it.

-  Contact customer to close dispute case and any process dispute release in Visa Card / MasterCard / NITMX.

-  Participate in card related system testing for all enhancement and new system.

-  Interact with customer (cardholders and merchants),organization and international networks to resolve billing matters.

-  Take all account abilities which the role is subjected to perform.

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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Senior Level
  • Required Qualification:
  • Required Experience:
    4 years
  • Job Functions:
  • Company Industry:
    Financial Services
  • Location:
    Jatuchak, Bangkok, Thailand
  • Salary:
    Salary negotiable

TMB Bank Public Company Limited
  At TMB , we are committed to Make THE Difference in the Thai banking sector.  By empowering our employees to always challenge and improve upon the status quo in everything we do, TMB is in turn able to deliver value to all our stakeholders: our customers, our shareholders, our community and, of course, our employees themselves. For the past five years, TMB has relentlessly transformed into a solid financial institution backed by five consecutive years of earnings growth and we are aggressively approaching the next chapter to do even better. To succeed, we start from our employees to help build and sustain a strong corporate culture where all of us pull in the same direction to optimise the customer experience end-to-end.    TMB is looking for employees who are game changers: people who are passionate about shifting the paradigm and can Make THE Difference in everything we do.  

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