Candidate to have the overall responsibility of IT Service Delivery in his working circle. This Includes Server/Desktop OS Support, Hardware support, Application Support, Network, firewall and database support, Vendor. Management, New project implementation, Point of Sale Application support Job Description
Ensure IT services delivery as per agreed SLA. And focuses on supporting all area of IT services
Impart IT best practices followed across industry
Good command knowledge on POS Point of Sale
Excellent troubleshooting knowledge on IT infrastructure
Overseeing IT operation support and coordinate with different stakeholders.
Manage master update in POS.
Network and firewall management and monitoring
Management of CCTV
BCA\MCA or diploma in IT
Experience – 1-2 years of experience in IT support
Communication skill in English and local language
Good diagnostic and troubleshooting knowledge of hardware and operating system.
Basic knowledge of SQL query
Good understanding of network and Firewall
Should be open for travel any time specially on weekend and holidays