งาน Front Office 139 ตำแหน่ง

What we offer:

• Managing processes and communications with customers (internal and external) through multiple channels.
• Prioritizing tasks in order to supply superior service to all Key accounts.
• Resolving crisis situations while not jeopardizing customer relationships.
• Managing the order process for multiple business groups with various ATP and service rules.
• Working in a fast paced environment with shifting priorities.
• Accountable for driving operational excellence and improving customer-centric partnerships through the execution of premier service delivery
• Use their judgment and knowledge of strategic plans for each customer to respond to requests for orders, technical support and other services.

What we are looking for:

• Bachelor degree in relevant field
  
• At least 4 years’ experience in customer or sales coordinator
  
• Experience in Import and Export process
• Experience with SAP desired
• High aptitude in Supply Chain, Sales and Marketing strategies
• Ability to multi-task and perform effectively under pressure
• Ability to effectively prioritize and escalate customer issues as required
• Excellent communication and presentation skills to effectively respond to customer’s requests or explain solutions to complaints/issues both of EN and TH.
• Detailed, organized and results oriented.