งาน Front Office 94 ตำแหน่ง

Job Summary

Provide good customer service as the first line of contact with the distributors, and to have good understanding of the compensation plan to service the distributors according to the policies and procedures

Be the front line contact point for the distributors and provide excellent customer service. Serve the distributors based on the good understanding of the compensation plan which is in line with the company policies and procedures.

Duties and Responsibilities

• Ensure that daily receipts agree and tie with the daily cash register settlement report
• To process and ensure completeness of documents submitted for enrollment, orders and requests via both over the counter and all back office channels
• To process return and exchange of products in accordance to Returns & Exchange policy
• To provide the good customer services to the distributors over the counter and phone
• To assist Supervisor for monitoring the team and develop working plans to achieve the department’s goals
• To provide the weekly & monthly report with the analysis of business
• To work on social media communications and training
• To participate in the company’s event both in Bangkok and up-country (by occasion)
• To lead for the projects assigned by Manager
• Perform other duties as needed in support of company objective

Qualifications/Knowledge, Skills, & Abilities Requirements

• Thai nationality, age not over 35 years
• University Graduate, and have experience in Customer Service or Call Centre preferred at least 3 years.   Experienced in Direct Selling Business is preferably.
• Good aptitude in customer relations andrecognize the value of frontline work
• Ability to work in a fast paced environment
• Bilingual in English and Thai
• Pleasant and friendly disposition
• Team player, self-development, fast learner & doer, multifunctional mindset
• Flexible and able to work retail hours from Monday – Friday, 11.00 a.m. – 8.00 p.m. and Saturday from 11.00 a.m. – 5.00 p.m.

Attractive remuneration package (including 13th month salary + Profit Sharing + Provident Fund + Health Insurance + Free Products + Other Benefits, excellent training and career prospects await the successful candidates.

To apply for the position, please send your updated resume via "Apply Now" 

USANA Health Sciences (Thailand) Ltd.

319 Chamchuri Square Building,

12th Floor, Unit 1-4, Phayathai Road,

Pathumwan, Pathumwan,   Bangkok 10330

We thank you for your application in advance and regret that only short-listed candidates will be notified.