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สิ่งที่ผู้หางานคนอื่น ค้นหาเพิ่มเติม

23 สิงหาคม 2562
รหัสงาน: BK-125807
Medical Claim / Customer Service Officer (Full-time, Bangkok)

We are currently looking for a Medical Claim / Customer Service Officer based in Bangkok, to join our team.

The job responsibilities will include, without being limited to, the following:

  • Proactively liaise with the claimant and advise them on any issues that arise to ensure prompt processing of claims including appointment of adjusters if required.
  • Refer immediately any complaints received from the clients and other parties to Unit Head / HOD so that these are promptly and effectively monitored and resolved within the time frame.
  • Collect accurate information and document to proceed with a claim - investigate potentially fraudulent claims.
  • Verify, analyse and assess promptly all claims and work with the insurers to investigate the claim to ensure the genuineness of the case.
  • Monitor the progress of a claim - ensure all recoveries are actively pursued - ensure fair settlement of a valid claim.
  • Ensure the client is treated fairly and that the client receives excellent service in accordance with industry and company guidelines.
  • Responsible for discussing the matter with legal counsel and aid them in pursuing the litigation (in the case of litigation regarding the insurance claims).
  • Continuously monitor and review all files including aging cases effectively and within the time frame.
  • Document and maintain supporting data in a timely manner and consistency and enable further usage and analysis.
  • Ensure that all activities and operations are performed in compliance with local legislation, regulations and laws governing business operations.
  • Perform other tasks as assigned by Superior.

Skills and Requirements:

  • Bachelor’s degree in any related fields.
  • Excellent in interpersonal and comfortable with English communication.
  • Detailed oriented and well organized.
  • Excellent problem-solving skill.
  • Autonomous, self-motivated with positive attitude to become part of our team.
  • Work experience in call center, customer service and insurance, knowledge of medical will be advantage.
  • Ability to organize with good command in MS-Office. Especially in Excel, Words and Power Point will be a plus.
  • Thai nationality is preferred.

If you wish to be working in a friendly and dynamic environment where every individual can make a difference, please click on APPLY NOW!below & please indicate your salary expectations.

Location:Bangkok (Pathumwan), BTS Pleonchit 
Address: 87 M. Thai Tower, 5th Fl., All Seasons Place, Wireless Rd.,
Lumpini, Pathumwan, Bangkok 10330 
Phone number:   02-654-1150 #515 
Website: www.lawtonasia.com

 


รายละเอียดงาน:

สวัสดิการ
  • ทำงานสัปดาห์ละ 5 วัน
  • เงินโบนัสตามผลงาน
  • บริการรถรับส่งพนักงาน
  • ค่ายานพาหนะ
  • ทุนการศึกษา
  • ประกันสุขภาพ
  • สิทธิการเบิกค่าทันตกรรม
  • ประกันชีวิต

LawtonAsia Insurance Brokers Ltd.
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