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23 January 2020
Job ID: BK-180630
Watch & Fine Jewelry Specialist / Expert (Sales Staff)

Key Responsibilities:

Uphold the Image of the Brand as a Brand Ambassador

• Act as a Role Model in portraying a professional and sophisticated image of personal grooming and etiquette
• Maintain the boutique environment in optimum condition from cleanliness to tidiness
• Ensure all products categories are well displayed using appropriate props

Build emotional connection with Customers and Brand by :

• Act as a role model in serving all customers according to our Client Service Values 
• Support all Fashion Advisors in presenting watches as part of the CHANEL silhouette 
• Ensure highest standards in all aspect of the after sales service. Positive mindset, flexibility in understanding customer needs, accuracy in capturing data and timely follow up
• Participate to High Jewelry events and contribute on developing visibility and awareness within Fashion customers

Coaching and Knowledge sharing:

• Support Fashion Advisors to reinforce their confidence and develop their knowledge
• Support new comers on basics on-the-job training / coaching

Further engage the client :

    • Build in depth client intelligence through accurate and qualitative client data capture
    • Proactively share with Boutique Leadership client feedbacks on products, service standards, client needs / expectations, client experience, client behavior / trends etc.
    • Embrace client-centric mindset as part of daily life execution

Support effectively Boutique Day to Day Operations:

• Work through all boutique operations and follow the requirements as indicated in the Standard Operational Procedures 
• Prepare monthly reports on Watch and Fine Jewelry sales in the boutiques
• Stock takes and quality check on a regular basis
• Participate actively in topic discussion during morning briefs and share product knowledge (new launch)

 

 Professional Qualifications

  • At least 2 years of retail or customer service experience in Watch & Jewelry
  • Previous working experience in fashion or luxury industry is a must
  • Well Groomed – High level of Sophistication & Refinement
  • Interest in sharing own experience, brand, products and operation knowledge
  • Able to gather and communicate business and markets trend
  • Constant Sense of responsibility and ownership (self-managed)
  • Language skills : fluent English and Thai, Mandarin is a plus
  • Basic knowledge and usage on systems and devices (iPad, Iphone, Computer)

 

Interested candidate please submit your resume via https://cc.wd3.myworkdayjobs.com/ChanelCareers

Please be informed that only shortlisted candidate will be contacted.

 

 

 

Apply Now

Job Details:

Benefits:
  • Medical insurance
  • Dental insurance
  • Life insurance

Chanel (Thailand) Limited
https://www.chanel.com/th_TH/
With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and modernity to all customers. Constantly seeking the next level of inspiration, we wish to appoint highly motivated, energetic and dynamic talents for the position of :

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