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26 November 2018
Job ID: BK-1492


  • Creates a consistent, branded, and emotional in-store experience that results in sales growth.


  • Deliver sales targets – 100%
  • Deliver bra business to plan through bra dominance – 50% of VSL
  • Implement company SOPs in all merch related tasks
  • Execute flowless and timely floorset implementation
  • Maintain store standards to expectation
  • Delivery visual training and implement visual tools usage
  • Drive positive LFL and comp sales


  • Supports the overall appearance and presentation of seasonal merchandising strategies through assisting brand guide planning, mapping, and execution
  • Supports store team in achieving and maintaining visual merchandising presentation and standards to drive sales growth
  • Supports updates to floor plan and fixture block using the Digital Brand Guide and fixture database
  • Uses visual merchandising filters to execute sell down strategies and product placement
  • Supports and executes brand rollouts including visual merchandising and presentation initiatives
  • Reinforces visual merchandising skill and capability through education and usage of current tools
  • Proactively identifies and communicates merchandise flow and visual merchandising insights with recommended solutions
  • Understands all merchandise categories in total, and develops an expertise in assigned categories when multiple visual merchandising supervisor roles exist
  • Partners with SLT to resolve any identified maintenance and housekeeping issues
  • Assists in the observation and training of new associates, including mentoring and serving as a shadow partner

All leadership roles at Victoria’s Secret are responsible for:

  • Delivering top line sales results and growing the business through business insight to action
  • Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Creating emotionally engaging customer experiences, consistent with the brand vision
  • Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
  • Building and growing high performing teams
  • Leading change through positivity and a growth mindset
  • Upholding positive associate relations that lead to engagement in the brand and the team
  • Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
  • Driving operating fundamentals
  • Effectively managing and controlling expenses
  • Executing store opening and closing procedures
  • Creating an awareness of, and building capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Managing all activities related to providing a safe work environment
  • Understanding, demonstrating and enforcing Company values

Success Measures:

  • Sales Comps (Likes)
  • Bra Comps (Likes)
  • Shrink
  • Conversion
  • Return on Visit (ROV)
  • Payroll
  • Associate Opinion Survey (AOS) Results
  • Retention of top talent
  • Loyalty

Personal Attributes:

  • Visual merchandising/presentation experience with a leading specialty retailer or brand of comparable volume/velocity; 3 years minimum preferred
  • Excellent visual merchandising and presentation skill set
  • Knowledge of industry competitive landscape as well as current and relevant seasonal fashion trends
  • Previous supervisory experience preferred
  • Excellent communication skills and demonstrated ability to work collaboratively
  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently
  • Possesses a strong sense of urgency and a growth mindset
  • Proven ability to facilitate visual merchandising training or workshops
  • Ability to stretch, bend and lift moderate weight
  • Comfortable on ladder at various heights
  • Schedule flexibility that includes evenings, weekends, holidays and non-business hours
  • Fluent English and both in written and spoken. Knowledge of other language is added advantage

You are expected to apply your best efforts in discharging your responsibilities with care, honesty, skill and diligence.

The Company and or Management reserve the right to introduce, modify, amend or annul any of the set duties/responsibilities in your Job Description above at any time. Any such changes shall be notified to you by issuance of circulars, memorandums or other instructions by whatever name from time to time which form part of the terms and conditions of employment

Job Details:

  • Performance bonus
  • Travel allowance
  • Medical insurance
  • Dental insurance
  • Life insurance

FASHION KINGDOM CO., LTD. by Valiram Group
Fashion Kingdom Co., Ltd. is subsidiary of Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specialising in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, the Philippines, Thailand, Russia, Macau and Vietnam. Operating more than 350 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewellery, perfume and cosmetics to confectionery and dining concepts. Its portfolio comprises internationally renowned brands such as Bath & Body Works, Kate Spade New York, Michael Kors, Tumi and Victoria’s Secret, as well as original and innovative retail concepts Luxury Fashion, Swiss Watch Gallery, Flying Emporium, Vie Beaute and Flow. Creating world-class retail environments that offer compelling and luxurious shopping experiences is the hallmark of the group, and it will continue to bring the most desirable international brands and cutting-edge concepts to the region. The group is headquartered in Kuala Lumpur, Malaysia. Discover more at or join in the conversation on Facebook and Instagram: #Valiram.