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08 August 2020
Job ID: BK-237069
Operations Manager /ผู้จัดการฝ่ายปฏิบัติการ

 Job Description:

  • Business Development

 ü  Formulate action plans to increase vehicle intake, sales turnover and profit.

ü  Build strong relationship with government authorities, fleet customers, individual customers and business partners to sustain business operations and growth. 

  • Service Marketing

 ü  Develop and implement marketing activities to strengthen brand image and boost sales turnover.

 ü  Manage marketing tools such as social media, poster, leaflet and SMS etc. to maximize the external communication efficiency. 

  • Process Improvement

 ü  Implant 5S culture, service process standards and customer service initiatives to improve the operating efficiency.

 ü  Comply with Head Quarter’s full-range operating regulations such as financial process and human resource policies etc. to establish a healthy work environment. 

  • People Development

 ü  Facilitate trainings, coaching and counselling for employees to elevate people’s competence and foster positive mindset.

 ü  Conduct meetings for business review, information cascading and on-site demonstration to enhance people’s enforcement. 

  • Others

 ü  May be assigned other jobs or duties, including but not limited to Network Expansion, Parts Sourcing, Human Resource, Finance, Administration, and general workshop management etc.



  •  Bachelor’s degree or above, prefer Engineering, Marketing, Business Administration or similar background.
  • At least 3 years relevant working experience in workshop managerial level in automotive industry.
  • Solid experience on using management tools including PDCA, SWOT, KPI Setting and Financial Reports etc.
  • Able to execute, monitor and make status report in projects and activities initiated by Head Office.
  • Highly self-motivated, independent and performance-driven individual of integrity with excellent interpersonal and communication skills, initiative and problem solving skills.
  • Moderate English in listening, speaking, reading and writing.


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Job Details:

  • Performance bonus
  • Medical insurance

TC Express Auto Services and Spare Parts (Thailand) Co., Ltd.
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