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29 October 2020
Job ID: BK-257092
Senior NOC-Service Desk (Location : Bang Sue)/Senior NOC-Service Desk (Location : Bang Sue)
Scope of work
- Monitoring on Network
- Serve as the first point of contact for Customer’s Network issues over the phone, email.
- Responding in a timely manner to service issues and requests.
- Create, Update, Follow up and Close Ticket.
- Basic verify and forward Ticket to the related team.
- End day batch job and summarize Fault Report Weekly and Monthly.
Job Details:
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Employment Type:Full Time
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Career Level:Entry Level
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Required Qualification:Degree
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Required Experience:1 years
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Company Industry:Information Technology
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Location:Bangsue, Bangkok, Thailand
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Salary:Salary negotiable
CS Loxinfo, the largest Internet service provider in Thailand, is committed to provide top-quality products and services to facilitate your complete online experiences. We offer a comprehensive range of products to seamlessly fulfill the unique residence, education, and business needs. The high-performing networks of both the satellite and fiber-optic systems support fast access and reliable connectivity across Thailand.
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