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29 October 2020
Job ID: BK-257092
Senior NOC-Service Desk (Location : Bang Sue)/Senior NOC-Service Desk (Location : Bang Sue)

Scope of work

  • Monitoring on Network
  • Serve as the first point of contact for Customer’s Network issues over the phone, email.
  • Responding in a timely manner to service issues and requests.
  • Create, Update, Follow up and Close Ticket.
  • Basic verify and forward Ticket to the related team.
  • End day batch job and summarize Fault Report Weekly and Monthly.
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Job Details:

CS Loxinfo Public Company Limited
CS Loxinfo, the largest Internet service provider in Thailand, is committed to provide top-quality products and services to facilitate your complete online experiences. We offer a comprehensive range of products to seamlessly fulfill the unique residence, education, and business needs. The high-performing networks of both the satellite and fiber-optic systems support fast access and reliable connectivity across Thailand.

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