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12 June 2019
Job ID: BK-95290
Japanese Account Servicing Executive/(Business Development and Recruitment)

Japanese Account Servicing Executive
(Business Development and Recruitment)

 

Major Duties and Responsibilities: 

  • Proactively identifies business growth opportunities with additional end-users, departments, divisions, service lines, and or account solutions.
  • Maintains a thorough understanding and knowledge of client’s business, industry, trends, and current situations.
  • Develops strong relationships with new and existing client end-users by understanding their business and recruitment needs; and by facilitating connections between client departments and Kelly products.
  • Executes the account strategy with input and support from internal Kelly stakeholder groups.
  • Invests time in client-facing activities to understand their needs and build strategic relationships.
  • Manages and grows relationships with stakeholders across organization.
  • Demonstrates understanding for the client’s priorities, processes, policies and procedures.
  • Proactively identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience.
  • Seeks first-hand client feedback and applies information to improve service.
  • Prepares and presents business reviews.

 

Requirements of the role:

  • Patience: Not only is patience important to customers, who often reach out to support when they are confused and frustrated, but it’s also important to the business at large.
  • Ability to use positive language: This ability to make minor changes in this position conversational patterns can truly go a long way in creating happy customers.
  • A calming presence: There are a lot of metaphors for this type of personality: “keeps their cool,” “staying cool under pressure,” and so on, but it all represents the same thing: the ability some people have to stay calm and even influence others when things get a little hectic.
  • Good communication skills in Japanese and English (written and verbal)
  • Ability to multi-task
  • Ability to work with minimal supervision

 

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Kelly Services Staffing & Recruitment (Thailand) Co., Ltd. (A PERSOLKELLY Company)

Human Resources Department
27th Floor, Empire Tower 3, Unit 2707, 
1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120 | Thailand

Contact Person:       Human Resources Manager
Tel:   02-670-0505  Ext. 100


Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Transportation allowance
  • Travel allowance
  • Medical insurance
  • Life insurance

About Kelly Services® As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® directly employs nearly 500,000 people around the world in addition to having a role in connecting thousands more with work through its global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, Twitter.

 

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