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Business Type: Global Medical Device

Period: Yearly Contract

Salary: Up to 50,000 THB (Depend on experience)

Location: MRT Petchaburi

Working Hours: Monday - Friday, 8 hours

Role Summary/ Purpose :

The CE Project Specialist will support digital transformation initiatives across AKA Channel Excellence, coordinating commercial systems and digital platforms such as Power BI dashboards, SFDC, CRM integration, web-based training, marketing platforms, and online application form solutions.

The role partners with regional and country teams to drive implementation, adoption, data quality, reporting, and continuous improvement, using Heart Beat and standard work as key mechanisms to sustain digital solutions across Channel Excellence.

Essential Responsibilities:

·       Coordinate and execute digital projects across AKA Channel Excellence, including Power BI dashboards, SFDC, CRM integration, web-based training, marketing platforms, and online application form solutions.

·       Support project planning, requirement gathering, user testing, rollout, change communication, and post-go-live stabilization.

·       Track project timelines, milestones, risks, dependencies, decisions, and action items to ensure timely execution and closure.

·       Maintain Channel Partner data quality by supporting data cleansing, validation, mapping, consistency checks, and follow-up on corrective actions.

·       Work with Channel Excellence Leaders, Business Performance & Insights, and country commercial teams to align digital solutions with operational needs and business priorities.

·       Coordinate user training, guidance materials, adoption tracking, and feedback collection to improve user experience and business impact.

·       Prepare project updates, adoption dashboards, issue logs, and leadership reports to support governance and decision-making.

·       Identify process improvement opportunities and help standardize digital workflows across countries where applicable.

·       Provide day-to-day coordination support to country teams on digital platform adoption, operational questions, issue follow-up, and continuous improvement activities.

·       Support Heart-Beat routines and standard work to drive platform adoption, monitor progress, identify issues, and sustain digital solutions.

Qualifications/Requirements:

·       Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field.

·       1–3 years of experience in business operations, project coordination, data analysis, or system support.

·       Experience with cross-functional projects, CRM/commercial systems, reports, or dashboards.

·       Multinational, healthcare, or medical device industry experience is preferred.

·      Good command of English

Technical Skills

·       Salesforce (SFDC)

·       Power BI

·       CRM Systems

·       Microsoft Power Platform

·       Advanced Excel

·       SharePoint

·       Project management tools

·       Data analysis and reporting

·       Others

Desired Characteristics

·       Strong communication, planning, documentation, and execution skills.

·       Detail-oriented and well organized, with the ability to manage multiple tasks, timelines, and follow-ups in a dynamic environment.

·       Proactive and hands-on, with willingness to support both digital initiatives and day-to-day Channel Excellence operational tasks.

·       Analytical problem solver with an innovation mindset.