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15 July 2020
Job ID: BK-230962
Customer Service Officer/Customer Service Officer

Responsibilities

  • Responsible for accurate & timely order entry & stock related claim management (price, volume, SKUs and customer).
  • Handle urgent orders or requests
  • Handle and monitors goods return, claims and complaints from customers
  • Process customers complaint until credit note issuing.
  • Coordinate with cross functional team, logistics providers & customers to ensure orders are processed as per lead time.
  • Order related reporting

Qualifications

  • Bachelor’s degree in Business Administration, Economics, Statistics, MIS, or related fields (Welcome for New Graduated)
  • 0 – 2 years of experience in Order Processing, Customer Service, Sales Administrations
  • Prefer to work with details and have good mathematical & analytical skills
  • Service oriented and excellent communication skills
  • Adequate English
  • Familiar with Microsoft Office, SAP background will be a plus
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Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Medical insurance
  • Dental insurance
  • Life insurance

Beiersdorf (Thailand) Co., Ltd.
https://www.beiersdorf.co.th/
Beiersdorf (Thailand) Co., Ltd. As a leading international branded goods company, Beiersdorf focuses on the development and care of a few global consumer brands with products that are simple part of everyday life. The outstanding features of the brands Nivea, Eucerin, Labello, Futuro and Hansaplast are their reliable quality and their great benefits for the consumer. Beiersdorf was founded in Hamburg in 1882.  Today more than 17,000 employees around the world are working with great dedication to constantly improve on the product performance.  The success of this effort is proven by the confidence and satisfaction of our customer worldwide.

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