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26 January 2020
Job ID: BK-181557
Senior Manager, Innovative Channel Platform

Key Accountability:

  • Explore and assess new technologies to define the impacts to current sales enablers and apply new technologies to improve or innovate sales enablers.
  • Evaluate and assess users, business-needs and technical goals.
  • Secure solutions, deliveries and experiences that are efficient, distinctive, balanced, differentiated generates higher NPS and loyalty.
  • Facilitate and support cross functional digital development and innovation projects.
  • Design and test application user interface and experience.
  • Develop storyboards, scenarios, wireframes, prototypes, user flows and use cases to deliver leading user interfaces.
  • Perform business requirement identification/development to support the newly designed / modified business processes.
  • Gather user requirements, translate business processes into business requirements and develop business requirements for sales enabling tools and supporting systems.
  • Conduct user acceptance testing on defined requirements.
  • Coordinate with technology team for requirement assessment, development and testing.
  • Manage platform life-cycle in order to sustain the effectiveness and adoption of platform.
  • Lead the product development and configuration of the products and roll out to channels.


  • Bachelor or Master Degree in IT, Business Administration, or related field.
  • Good Command both Thai & English
  • At least 5 - 7 years working experience in Project Management environment either within complex Marketing or IT projects in Telecom Industry or business strategy consulting company.
  • Understand and experience using structured Project Management methodology.
  • Proven ability to lead and co-ordinate multi-skilled teams, including customer and third party.
  • Ability to plan, manage risk and assess situations.
  • Practical ‘hands on’ experience of IT projects, knowledge of the Telecom Product and issues that arise.
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Job Details:

  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Free shuttle bus
  • Medical insurance
  • Dental insurance
  • Life insurance

While technology is dtac's mode of operation, what makes dtac different is how it values its key asset – the people. In dtac, it is the belief shared throughout the company that people are the gear that drives business to its goal. The mentality is reflected through the way our culture is built around people and makes working at dtac an ever-challenging experience with opportunities to learn and create. That's why, every day, dtac is building up a strong force of people with diversified backgrounds and ideas, but with the same goal in mind, and creates one organization-wide team under the spirit of "One dtac" Come join and grow with us at dtac.

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