Thailand
Hospitality / F & B Jobs in Thailand 61
Thailand
Hospitality / F & B Jobs in Thailand 61
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About the role
We are seeking an experienced Area Manager to join The Restaurant Group Company Limited in Bangkok. This is a full-time position that plays a crucial role in driving sales performance and delivering exceptional customer service across our restaurant operations within your assigned area. As Area Manager, you will be responsible for overseeing multiple locations, ensuring operational excellence, and maximising revenue whilst maintaining the highest standards of customer satisfaction. This role offers the opportunity to make a significant impact on our business growth and brand reputation in the Bangkok market.
Key responsibilities
Oversee and manage multiple restaurant locations within the assigned area, ensuring consistent operational performance and adherence to company standards
Drive sales growth and revenue targets across all venues under your supervision through effective sales strategies and performance monitoring
Develop and implement customer retention programmes and loyalty initiatives to enhance customer satisfaction and repeat business
Recruit, train, mentor and manage restaurant staff and shift supervisors to ensure high-quality service delivery
Monitor and optimise costs, inventory management and resource allocation across locations to maximise profitability
Build and maintain strong relationships with key customers and corporate clients to secure business opportunities and expand the customer base
Conduct regular performance reviews and provide coaching to team members to drive continuous improvement
Respond to customer feedback and complaints promptly, implementing solutions to enhance dining experiences and resolve issues
Liaise with head office on market trends, competitor activity and strategic initiatives to support business objectives
Ensure full compliance with health, safety and food hygiene regulations across all managed locations
What we're looking for
Minimum 2 years of experience in restaurant management or hospitality retail area management roles
Proven track record of achieving and exceeding sales targets and driving revenue growth
Strong customer service orientation with excellent communication and interpersonal skills
Demonstrated ability to lead, motivate and develop teams in a fast-paced environment
Proficiency in financial management, including budgeting, cost control and P&L analysis
Experience in managing multiple locations or territories simultaneously
Knowledge of food and beverage operations, menu management and inventory control
Excellent problem-solving abilities and resilience under pressure
Proficiency in using point-of-sale systems and restaurant management software
Ready to make an impact?
If you are an ambitious and results-driven manager with a passion for hospitality and customer service, we would love to hear from you. Please apply now by submitting your CV, a cover letter detailing your relevant experience, and any supporting documents to our recruitment team. Join The Restaurant Group Company Limited and be part of a dynamic team committed to excellence in the restaurant industry.
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