The BASIS International School Bangkok IT Coordinator is expected to:
-Speak English fluently
-Have a working knowledge of the internal network and manage all updates and troubleshooting associated with said network.
-Monitor and conduct system updates for all computers and additional software on the school campus.
-Perform much of the basic networking installation and network repair.
-Distribute and maintain network access passwords and assist in training new staff members about proper network use.
-Troubleshoot all school technology should any problems arise.
-Assist school teachers and staff with software application support when necessary.
-Know how to install, set up, and maintain multimedia projectors.
-Manage all Help Desk tickets in a timely manner.
-Inventory all school related IT equipment on campus.
-Attend all school events that require IT support.
-Have a working knowledge of the many technological tools employed by teachers and other staff members.
-Maintain all school data systems related to IT.
-Supervise all IT related contractors that may need to visit the campus for issues that fall beyond the scope of this job description.
-Be flexible and able to work under pressure.
-Have strong communication skills since they will often work with less tech-savvy employees when solving technical problems or training staff on new technical software.
-Not only have a broad general technical knowledge, but a demonstrable ability to research new technology and troubleshooting methods in this ever-changing field.
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