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18 January 2019
Job ID: BK-32197
Data Analyst - Leadership and Innovation Education Centre
Business Data Analyst

Salary: 40,000 - 50,000 baht/month

Location: Bangkok

Responsibilities:
  • Managing and analyzing data relating to customers. The data includes sales records, service history, product enquiries, complaints, exposure and response to marketing campaigns, and channel preferences.
  • Monitoring performances on each product/course/campaign, and reporting and analyzing data to spot opportunities and threats.
  • Performing data analysis on CRM activity (campaigns/ promotions), focusing on its efficiency and profitability against their KPI.
  • Evaluating to deliver customer insights on customers’ behaviours and preferences, and making recommendations by providing insights into the effectiveness of sales and marketing campaigns.
  • Identifying different customers’ profiles to reduce attrition rates and improve retention and reactivation by using this information as the base for segmentation.
  • Holding a variety of responsibilities associated with their job, including assisting the company with building and maintaining customer loyalty.
  • Analyzing customer data, making recommendations regarding sales initiatives, recommending marketing techniques, advancing customer service initiatives.
  • Spotting trends within data, assessing responses to various campaigns within the company, finding correlations within the data.
  • Monitoring responses from customers, analyzing customers’ behaviours on the brand’s social media channel to tailor individual offers.
  • Correlating history with exposure to campaigns, creating reports for colleagues, recommending direct marketing techniques, and consulting about customer outreach.
Qualifications:
  • An undergraduate degree in Statistics, Economics, Marketing, Business or a related subject.
  • At least 5 years of experience in market research analysis and search engines/web analytics.
  • Age 27-32 years old.
  • Proficient in Excel skills and other related computer skills required.
  • Knowledge of Salesforce software will be a plus.
  • High Fluency in English is a must.
  • Leadership skills, professionalism and a motivated attitude, self-leading and taking initiatives, strong communication skills.
  • Ability to work decently and under-pressure.


 
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    PRTR Recruitment & Outsourcing

    Career Level

    Middle level

    Company Industry Job Function Salary negotiable

    THB45,000 - 70,000 /month

    Employment Type

    Permanent

    About PRTR Recruitment & Outsourcing

    Our client is a leading Executive, Leadership and Innovation Capability Development Centre in South-east Asia. The company is now searching for a candidate who is suitable for a Copywriter position to expand their business into all channels.

    Website

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    Job Details:
    • Job Functions:
    • Company Industry:
      Manufacturing
    • Location:
      Klongtoey, Bangkok, Thailand
    • Salary:
      Salary negotiable

    PRTR Recruitment & Outsourcing
    Claim you company
    Since PRTR’s establishment in Thailand in 1990, we have been a part of a roller coaster ride called Thailand's economy. We have witnessed the highs of the property boom, the collapse of the currency, the pain Thailand suffered facing up to the stringent demands of the IMF, the demise of the American mortgage market, Thailand’s ongoing political power struggle and the recent devastating floods. We are now playing our part in Thailand's future, which will see a steady annual growth, improved health and welfare services, a decrease in poverty, an increasing domestic demand from a growing middle class and a business environment that dictates transparency and increased honesty.   We currently have 5 offices in Bangkok and 2 offices in the Eastern Seaboard of Thailand employing a total of 232 staff with a further 41 staff supporting our client partners at their locations in Thailand. Our plan is for PRTR to become Thailand’s most successful recruitment, staff outsourcing and business process outsourcing services group of companies.