Telecomm Jobs in Thailand 287 Jobs

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17 July 2019
Job ID: SP-7812
Senior Specialist IT & Telecommunication

 

Operation and Maintenance

  • Ensure smooth day-to-day operation of IT facilities, servers, personal computers and peripheral equipment
  • Provide hands-on support and maintenance of the applications, servers, desktops, laptops, phone systems, mobile devices, copy machines, printers and peripherals related to local hardware and software
  • Acknowledge, log, troubleshoot and resolve all problems related to IT and telecommunication issues; escalate and follow through when necessary
  • Monitor and ensure the quality of our local area network incl. WIFI and our wide area networks (internet)
  • Create, modify and delete user accounts and mailboxes
  • Communicate all IT and telecommunication related issues to users as needed
  • Train users where required
  • Keep computer equipment, hardware, and software properly registered (externally and internally) and updated
  • Conduct monthly maintenance and local data backups for disaster recovery
  • Provide IT support for company meetings, trainings, conferences, events as necessary

 

Incident Management

  • Run regular checks on network and data security
  • Investigate IT security incidents, gain control of the situation, notify stakeholders, and expedite processes as necessary
  • Maintain the IT security incidents log

 

System Improvement

  • Maintain and update comprehensive IT setup documentation
  • Analyze the whole company’s IT needs, IT setup and identify gaps
  • Work out comprehensive strategies and plans, develop and evaluate alternatives to close these gaps
  • Based on the above, make concrete recommendation on how to improve the company's IT and telecommunication systems
  • Once decision is taken by Management, implement improvement measures

Information Security & Compliance

  • Maintain and update comprehensive IT security documentation
  • Analyze IT security needs, IT setup and identify gaps
  • Install and administer anti-virus, anti-malware and anti-spam solutions
  • Work out additional plans and alternatives to close these gaps
  • In cooperation with the Department Head, close gaps and ensure a compliant system (confidentiality, integrity, availability)
  • Ensure full IT security for servers, PC’s and networks including physical facility security i.e. access control, CCTV systems etc.
  • Make recommendations for improving the company's IT Security Management System (ISMS)

 

Procurement Support

  • Maintain and update comprehensive IT inventory documentation
  • Liaise with key company employees to support according to their IT and telecommunication needs
  • Assist in entire purchasing of inventory related to hardware, software and other IT and telecommunication supplies
  • Coordinate deliveries and distribution of IT and telecommunication supplies
  • Coordinate with suppliers for after-sales service matters
  • Determine IT and telecommunication needs and cost for yearly budgeting process

 

General

 

  • Assist and support the Manager Management and Business Support
  • Complete any other duties as reasonably assigned by the Manager Office Management and Business Support.

 

Qualifications

 

  • Bachelor degree or higher in IT, Information Technology, Computer Science or related field.
  • Age 25-35 years old.
  • Good command in English (TOEIC >650) German is a plus but not required.
  • Self-motivate, good interpersonal and good communication skills.
  • Minimum 3years experience in IT & Telecom management in a (service) company and project management skills under deadline.

 

 

 


Job Details:

Benefits:
  • Five-day work week
  • Overtime pay
  • Travel allowance
  • Medical insurance
  • Dental insurance

Lufthansa Services (Thailand) Ltd.
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