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11 December 2019
Job ID: BK-165479
Telesales Representative (HR Services)
Job Description:
  • Contacting potential or existing customers to inform them about a product or services.
  • Answering questions about products or the company.
  • Asking questions to understand customer requirements, and arranging appointments with successful conversions.
  • Directing prospects to the Field Sales team when needed.
  • Entering and updating customer information in the database.
  • Taking and processing orders in an accurate manner.
  • Handling grievances to preserve the company's reputation.
  • Going the "extra mile" to meet sales quota and to facilitate future sales.
  • Keeping records of calls and sales, and noting useful information.
  • Bachelor’s degree or higher in any related field.
  • Aged not over 28 years.
  • Proven experience as a Telesales Representative or other Sales/Customer Service roles.
  • Proven track record of successfully meeting sales quotas, preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Good command of English (writing and speaking).
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
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Job Details:

PRTR Recruitment & Outsourcing
Since PRTR’s establishment in Thailand in 1990, we have been a part of a roller coaster ride called Thailand's economy. We have witnessed the highs of the property boom, the collapse of the currency, the pain Thailand suffered facing up to the stringent demands of the IMF, the demise of the American mortgage market, Thailand’s ongoing political power struggle and the recent devastating floods. We are now playing our part in Thailand's future, which will see a steady annual growth, improved health and welfare services, a decrease in poverty, an increasing domestic demand from a growing middle class and a business environment that dictates transparency and increased honesty.   We currently have 5 offices in Bangkok and 2 offices in the Eastern Seaboard of Thailand employing a total of 232 staff with a further 41 staff supporting our client partners at their locations in Thailand. Our plan is for PRTR to become Thailand’s most successful recruitment, staff outsourcing and business process outsourcing services group of companies.  

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