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17 January 2020
Job ID: BK-178280
Product Designer (Junior, Mid, Lead Level)

Location: Chatuchak


  • Bachelor of Art / Bachelor of Science or higher in Human-Computer Interaction (HCI), or human behavior related field (Psychology, Social Science, Information Science, etc.), Visual Design, Interaction Design or related disciplines
  • 2-3 years working in UX/UI design, user research, usability testing, or applied product research
  • Familiar with user-centered design methods with experiences from concepting, to ideation, and iterative prototyping
  • Thirst for understanding customers and solving challenging business problems
  • A team player that enjoys a fast paced agile, collaborative design process
  • Strong communication skills, both written and oral, able to articulate and defend design decisions in Thai, and English.
  • Strong attention to detail, aesthetic sensibility and organization skills
  • Proficiency in Sketch, Photoshop, Illustrator, and other wireframing, and prototyping tools
  • Demonstrate an outstanding body of work throughout portfolio, showcasing overall process, deliverables and personal contributions
  • Familiar with Jira, Invision is a plus

Key tasks and responsibilities in:

User research:

  • Develop user research plans, conductresearch, analyze data/statistics, generate insights that both evaluate designs, and reveal opportunities to support the product strategy/direction, as well as solving users’ pain points
  • Communicate research results and propose practical and creative suggestions through written reports and in-person presentations
  • Recommend the right research methods, including when and how to apply them during the product development process
  • Manage relationship with external research partners 
  • Keep up with the latest User Research knowledge, technology, and best practices

UX design and usability evaluation:

  • Participate in the delivery of projects, defining project scope, goals, and deliverables in collaboration with key stakeholders.
  • Co-work with product owner to generate user stories, personas, customer journeys, and flows for all service touch-points
  • Craft wireframes, interaction models, information architecture, writing guideline, and other supporting elements
  • Conduct usability tests and design evaluation

Visual design:

  • Conceptualize original ideas that bring simplicity, user friendliness, and delight to complex design while align with product branding
  • Craft high-fidelity visual design across all stages, from concept ideation, moodboards, prototypes, to delivery for development
  • Lead the definition and creation of a flexible, coherent design systems and component libraries
  • Consistently create and elevate brilliant design thinking within the wider business
  • Up-to-date with the latest UI trends, techniques, and technologies

In summary, no need to master anything perfectly, but are required to upskill consistently to handle user research, complete the whole design/prototype, and conduct usability evaluation ready to handover works to developers.

Qualifications for Junior - Mid level:

  • **Required experiences in digital product area (App or Website)**
  • -Proficiency in Sketch, Photoshop, Illustrator, and other wireframing, and prototyping tools
  • -Familiar with Jira, Invision is a plus

Qualifications for Lead level:

  • **Required experiences in digital product area (App or Website)**
  • -creating user interfaces, large-scale websites, or applications + management skill
  • Minimum of 5+ years’ experience creating user interfaces, large-scale websites, or applications
  • Proficiency in user research methods i.e. qualitative and quantitative data analysis, usability testing across
  • Proficiency in Sketch, Photoshop, Illustrator, and other wireframing, and prototyping tools
  • Familiar with Jira, Invision is a plus
  • Proven experiences leading on product development projects with an exceptional portfolio showcasing innovative UX design solutions
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Job Details:

  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance

Tata Consultancy Services (Thailand) Limited
TCS Thailand Limited, a Board of Investment promoted company, established in Thailand in year 2008. Since then TCS has been providing technology and consulting services to leading banking and financial services, telecom enterprises, Airlines and Manufacturing sectors. TCS is committed to helping companies in this region drive efficiencies and bring innovation in their business that enables them to stay ahead of competition. TCS Thailand is a part of Tata Network Forum – Consists of Tata Steel, Tata Motors, Tata Technologies and Tata Communications Thailand. TCS is majorly involved in this region in business consulting, end to end SAP implementation, end to end IS Support, development and maintenance services.

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