Huawei Technologies (Thailand) Co., Ltd. Jobs 51 Jobs

08 August 2019
Job ID: BK-119358
Receptionist at True Digital Park (Chinese Speaking are preferred)

General Description of Duties and Responsibilities :

  • Experience consultants are the direct creator of consumer experience.  Need to provide consumers with quick and efficient reception, handling, consulting, and pickup services. Use the WARM service steps to make consumers feel warm, fulfill Huawei's commitment to the service attitude, efficiency, and quality, and enhance consumers' trust in Huawei brand.
  • This position is located in Bangkok. And work in the service center directly running by Huawei
  • This position is a full-time position.
  • Summary of essential job functions
    • Warmly welcome consumers in the store, and quickly establish good relationships
    • Care about consumers' emotions, provide proactive services, answer consumers' questions, and provide warm waiting experience.
    • Record the information accurately, communicate with the consumer about the solution, and answer the consumer's doubts in a timely manner.
    • Handle consumer complaints in a timely manner and maintain good relationships with consumers to build Huawei's brand image.
    • To help consumers learn more about the product knowledge and use skills of their mobile phones.

 

Candidate Requirement :

  • Bachelor degree or above
  • At least 2 years of consumer service experience
  • Worked in the service center or experience store directly for brand
  • Result oriented, Customer-oriented
  • Excellent written and verbal communication skills in both Thai and English
  • Mandarin-speaking skills are preferred (not mandatory)
  • Skilled at using Windows Office( Word, Excel, PowerPoint, Outlook)

 

 Huawei Technologies (Thailand) Co., Ltd.
38th Floor, No.9, G Tower Grand Rama 9,
Rama 9 Road, Huaykwang Sub-district, Huaykwang District,
Bangkok Metropolis, 10310 Thailand.
Tel : 02-095-8199 Fax: 02-095-8000

 


Job Details:

Huawei Technologies (Thailand) Co., Ltd.
https://www.huawei.com/en/
Huawei is a leading global information and communications technology (ICT) solutions provider. Our aim is to enrich life and improve efficiency through a better connected world, acting as a responsible corporate citizen, innovative enabler for the information society, and collaborative contributor to the industry. Huawei’s 180,000 employees worldwide are committed to creating maximum value for telecom operators, enterprises and consumers. Our innovative ICT solutions, products and services are used in more than 170 countries and regions, serving over one-third of the world’s population.  Founded in 1987, Huawei is a private company fully owned by its employees. Huawei in Thailand is the company’s primary base of regional operations in Southeast Asia. With the rapid growth and expansion in line with the government’s Thailand 4.0 policy, Huawei Technologies (Thailand) Co., Ltd., is now looking for high caliber people for following positions: www.huawei.com www.facebook.com/HuaweiTechThailand

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