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07 July 2020
Job ID: RY-10941
Industrial Customer Relations Manager


  • To effectively manage a portfolio of industrial customers in Maptaphut and in Pluak Daeng
  • To be the focal point to these industrial customers for both commercial and technical issues. In order to maintain customer relationship and satisfaction, emphasis is primarily placed on providing swift response to customers’ queries, concerns or complains and also on assisting in technical and operational problem solving through coordination between customers and technical & operation functions from operation team.
  • To effectively manage these industrial customers’ corresponding utilities supply agreements as well as other activities related to the customers, including any amendment of the existing agreements or re-negotiation of the existing agreements for term extension.
  • To contribute to the invoicing, billing process, budget preparation, sales summary report and variance explanation


  • Bachelor’s degree in Engineering, Industrial Management or related fields
  • At least 5 years experience in industrial customer relations and support especially in dealing, negotiating, communication, making relations with customers. Working experience in commercial or contact management would be advantaged.
  • Be able to communicate English TOEIC 600(writing, reading and speaking)
  • Be able to work at Rayong  and Chonburi
  • Be able to occasionally travel to Bangkok for meetings
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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Middle Level
  • Required Experience:
    5 years
  • Company Industry:
    Energy / Power / Water / Oil & Gas / Waste Management
  • Location:
    Rayong, Thailand
  • Salary:
    Salary negotiable

Global Power Synergy Public Company Limited
"Being Power Flagship of PTT Group to develop, invest and operate in the power business domestically and internationally"

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