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11 September 2019
Job ID: PH-1838
Community Marketing Agent (CMA) 5 Positions
Area:      Bangkok
Education Level: Degree
Contact: HR Department

PRIMARY OBJECTIVES:

The CMA occupies a location at the resort or outside the resort and is responsible for selling tourist attractions and excursions and invite customers who meet our pre-determined qualification criteria to attend a Wyndham presentation in exchange for a gift.

The CMA receives a set rate per tour for each qualified prospect that tours and bonuses paid on the number of tours.

PRINCIPAL RESPONSIBILITIES:

  • Invite pre-determined qualified customers to attend a Wyndham presentation
  • Deal with all customer queries – face to face and on the phone
  • Keep product and brand knowledge up to date
  • Take and deal with telephone enquiries
  • Fill in client information form on the computer system
  • Specify terms and conditions of bookings
  • Book qualified tours in accordance with set guidelines
  • Be professional in nature; be approachable while meeting booth quotas
  • Deliver required number of qualified tours to the sales site
  • Provide excellent customer service to all guests
  • Turn a negative response into opportunities which can be capitalised on
  • Display a high level of loyalty and self-discipline and high integrity

KEY POSITION CRITERIA:

  • Strong values of customer service and integrity
  • Positive, enthusiastic and outgoing attitude
  • Excellent communication and listening skills
  • Ability to work independently and contribute as a team player
  • Presents oneself as a professional role model
  • Be a team player, supporting and motivating others
  • Ability to quickly build rapport
  • Sound problem solving and negotiating skills
  • Basic computing skills
  • Willingness to learn and keep up to date on market knowledge
  • Must be available to work shift hours and on weekend

Benefits:

As part of this exciting team you will be rewarded and recognized for your achievements with:

  • Global career advancements opportunities
  • Excellent company benefits
  • PLUS the chance to be part of a workplace that makes everyday a fun and exciting day!!

Send your Resume/CV & cover letter via Apply Now

Wyndham Destinations 
12/1-9 Prabaramee Road, Patong Beach Phuket 83150, Thailand

Tel: 064-017-2153 Fax: 076-346-788
Website: www.wyndhamAP.com

Apply Now

Job Details:

Wyndham Destinations
ARE you looking for an opportunity to MAKE your MARK in the world of Vacation Ownership?  Club Wyndham Asia is ready in building the foundations of WYNDHAM in Phuket, Thailand!    We are seeking dedicated Sales Consultant   to join our team!       

Is this your company? Claim it now!