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11 September 2019
Job ID: BK-132889
Key Account Manager


The Key Account Manager maintains and expands relationships with strategically important large customers. Assigned to one or a few named customers, Key Account Manager is responsible for achieving sales quota and the strategic account objectives.

The Key Account Manager represents the entire range of company products and services to the assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the Company.


  • Maintain and expand relationships with strategic customers, corporate communication, develop communication plan with the assigned customer account across all levels.
  • Meet and exceed all business measures (Inventory, Revenue, Quality, Margin) of the assigned customer account.
  • Monitor Service Agreement, own all Contract KPI reporting and performance for the customer account.
  • Drive strategic agenda and business reviews, monitor program and prepare monthly reports on costs, performance and service quality, and initiate improvements for the customer account.
  • Ensure compliance and integrity to all local laws and company policies, track compliance to all KPIs and lead all get well initiatives for the customer account.
  • Forecast demand and replenishment of the necessary materials, supplies and equipment for assigned customer accounts including expedited parts while balancing on-time delivery goals, meeting inventory turns goals and minimizing obsolescence.
  • Review and action non-moving and dead stock.
  • Partner internally on customer queries and opportunities.
  • Resolve legacy issues with customer.
  • Assess current capabilities and make business rationalizations on when to consolidate, upgrade or develop internal or external capabilities in order to maintain a premier position with the clients and within the industry.


  • Bachelor’s Degree in Supply Chain Management or related disciplines
  • 5 years of experience in managing customer account
  • Experience in MRO and/or Safety Products would be an advantage
  • Strong negotiation skills to successfully negotiate with suppliers and customers
  • Customer focus
  • Good time management and multi-tasking skills to meet customer requirements.
  • Demonstrated ability to lead and develop staff


Interested candidates are invited to write in with full resume, stating present and expected salaries, and enclosing a recent photograph to the address below :

Hagemeyer-PPS (Thailand) Ltd.

9/145-146 UM Tower, 14th Floor, Ramkhamhaeng Road, Suanluang, Suanluang, Bangkok 10250

Tel : +66 2717 3921-4 Ext 130 Fax : +66 2717 3925


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Job Details:

Vallen (Thailand) Co., Ltd.
Vallen Asia , with locations in China, Malaysia, Singapore and Thailand is part of the Sonepar Group. Sonepar is the number one Business-to-Business (B-to-B) distributor of electrical products and related services globally. Headquartered in France, Sonepar has an annual turnover of 20.6 billion Euros, employs 43,000 people and is represented in 44 countries. Vallen Asia is a leading distributor of products and services focusing on B-to-B markets in Indirect Materials (IDM) in particular Maintenance, Repair and Operating (MRO) Products and Clean Room Supplies. We provide customers with access to one of the broadest ranges of quality products in the Asia distribution industry, making Vallen a single source of IDM products. Vallen Asia’s strength lies in the ability to provide local and international customers with value-added services including technical support, inventory management and integrated supply solutions, enabling them to improve their productivity while increasing efficiency and competitiveness.

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