UPS SCS Services (Thailand) Limited Jobs 27 Jobs

16 August 2019
Job ID: BK-123028
Customer Service Representative - Call Center (Urgently Required!!)


  • Thai Nationality Only
  • Bachelor degree is preferable
  • Good command of English
  • Patient and pleasant personality
  • Good telephone manners and Service Mind.
  • Trained in handling complaints
  • Computer literate
  • Be able to work at UM Tower, BKK (Near Airport Link Ramkhamhaeng Station)

Job Responsibilities:

  • Handle and provide solutions to customer complaints, claims, service guarantee requests in a timely an accurate manner
  • Handle incoming calls for pick – up, price quotation, service information, complaints, etc -Identify and record complaints on service issues
  • Update record, follow – up and feedback customers -Recommend solutions to service concerns / problems to higher authority
  • To follow the company’s rule & regulations strictly -Update of customer database in the CSTC automated system


  • Social Security
  • Health Insurance
  • Life Insurance
  • Fixed Bonus
  • Variable Bonus
  • Provident Funds
  • Annual Leave
  • Annual Health Check Up
  • Congratulatory Money for Marriage
  • Congratulatory Money for 1st child
  • Condolence Money for parents, and spouse's parent
  • Long Year Service Award
  • Casual Friday
  • Volunteer Day Trip

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Job Details:

  • Five-day work week
  • Medical insurance
  • Life insurance

UPS SCS Services (Thailand) Limited
  Going the extra mile makes the world work better. Logistics isn't just systems, supply chains, and epic infrastructure.   It's a diverse team of individuals who bring their passion to the mission of UPS every day, offering better ways to orchestrate everything from complex international distribution networks to local business deliveries. It all begins with talented individuals like you – people who are ready to deliver on our reputation for billions of customers everywhere. That's why we support our employees, exposure to an incredible range of opportunities and training programs and a practice of promoting from within. Here you'll have the freedom to change your role any number of times, while working for a company whose reliability is second to none.  Your passion for innovation, and the pride that comes with doing what you do best, will be rewarded at every level. UPSers are hardworking, collaborative, and entrepreneurial. You'll fit right in.

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