Back to your search
Apply Now
Print Report Share View in new tab
09 December 2019
Job ID: SAR-1447
Market Quality Supervisor

Accountability

A. MARKET COMPLAINT HANDLING

  •  Receive complaint and related information from customers and consumers. Liaison with relevant personnel for root cause analysis. Ensure action plan to eliminate the complaint, follow up and coordinate for formal closure of the complaint.
  •  Collating complaints category wise and reporting on monthly basis to the management team.

B. MARKET SAMPLE COLLECTION

  •  Collect samples from the markets and bring to the plant for testing and report Physio and Micro results on monthly basis.

C. MARKET VISITS

  •  Conduct Packaging Appearance survey in selected markets and report results.
  •  Conduct product rotation survey in selected market and report results.

D. WAREHOUSE AUDITS

  •  Audit internal and external warehouse (FG and RMPM) for storage norms, product rotation and GHK standards to meet Product Quality and Food Safety requirements.

E. DISTRIBUTOR POINT AUDITS

  •  Audit distributor points for storage norms, product rotation and GHK standards to meet Product Quality and Food Safety requirements.

F. QUALITY AND FOOD SAFETY AUDITS

  •  Participate in Plant Quality & Food Safety audits with respect to product complaint handling and improvement process.

G. PRODUCT TRACEABILITY AND MOCK RECALL

  •  Participate in product traceability and mock recall exercise.

H. TRAINING AND CAPABILITY BUILDING

  •  Train distributors and their employees on product handling best practice.

I. NEW PACKAGE TRIALS

  •  Coordinate with the plant team for new package transit trials and feedback.

J. ENSURE OPERATING SAFETY

  •  Ensure personal safety in the plant and on the road while traveling to the market places.
  •  Report injuries /Near miss to the plant safety manager.

Qualification and Experience

  • Bachelor’s Degree in Food Technology, Agricultural industry, Chemistry, or concerned education with 2-5 years of experience.
  •  Much better if candidates have work experience in QA, QC, quality and food safety systems, warehouse audit, or consumer and customer complaint handlings.
 
Apply Now

Job Details:
  • Employment Type:
    Permanent
  • Career Level:
    Middle Level
  • Required Qualification:
    Degree
  • Job Functions:
  • Company Industry:
    Trading and Distribution
  • Location:
    Saraburi, Thailand
  • Salary:
    Salary negotiable

Benefits:
  • Performance bonus
  • Free shuttle bus
  • Medical insurance
  • Dental insurance

Suntory PepsiCo Beverage (Thailand) Co., Ltd.
In November 2017, Suntory Beverage & Food Limited (SBF), a global soft drink company, and PepsiCo Inc., one of the world's largest food and beverage companies, entered into an agreement to form a beverage joint venture in Thailand, Suntory PepsiCo Beverage (Thailand) Company Limited or SPBT, with the vision of “GROWING FOR GOOD”. The official announcement of its beverage joint venture took place on March 5, 2018 and has marked a new chapter for Pepsi-Cola brand in Thailand and will create more excitement for Thailand’s liquid refreshment beverage (LRB) industry. The alliance is intended to combine the strengths of both global powerhouses, with an ultimate goal of achieving the No.1 leadership position in Thailand’s 50-billion valued carbonated soft drinks (CSDs) category and creating new growth opportunities by expanding its beverage portfolio to meet consumer demands, ranging from hydration to sports drinks, ready-to-drink teas and coffees, bottled water, and juices to a variety of innovations in the future.

Is this your company? Claim it now!