05 June 2019
Job ID: BK-92191
Admissions Administrator

JOB PURPOSE

You will be responsible for supporting the school Admissions team to deliver an outstanding experience for parents and students through the Parent Experience Journey (PEJ).

REPORTING TO : Admissions Manager

OTHER KEY RELATIONSHIPS :

  • School Director of Admissions and Marketing
  • School SLT and staff
  • Parents and students
  • School Marketing Manager, Admissions Manager
  • CRM Champion

Responsibilities:

  • Provide the first point of contact to prospective parents on the general Admissions phone line, making the experience positive, straightforward and engaging throughout.
  • Ensure all leads are loaded into iSAMs (currently) and the new CRM system (in the future) in an accurate and timely manner.
  • Co-ordinate directly with parents and teaching staff on the information and documents required for the completion of application and enrolment steps of the Parent Experience Journey.
  • Co-ordinate the booking of tours and assessments with families, the Admissions team and the wider school faculty, ensuring all booked dates, detail and outputs are recorded accurately in iSAMs / CRM.
  • If an Admissions team member is unavailable, or during busy periods, directly handle enquiries from prospective families and support on school tours.
  • Implement the school’s admissions processes in line with any group policies and local market regulations.
  • Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.
  • Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

Philosophy and values:

We are ambitious for our students, our people and our family of schools. We believe that: 

  • There is no limit to what every person can achieve.
  • Creativity and challenge help us get better every day. 
  • Learning should be personalised.
  • Unique global opportunities enhance the learning experience.

PERSON SPECIFICATIONS

  • Qualifications / Training
    • Degree Qualification
  • Experience / Knowledge/ Skills
    • Minimum 2 years working in a customer-facing role or service delivery sector
    • Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures
    • Experience of having worked within a service delivery sector, education sector experience a bonus
    • Good written and verbal communication skills in English and Thai
    • Good time management skills and flexibility in dealing with multi-functional tasks
    • Experience of working with a CRM and / or IMS
  • Personal Attributes
    • A warm, personable and curious character
    • Self-motivated, flexible and adaptable to different tasks at hand
    • Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure
    • High level of integrity
    • Excellent time management and organizational skills
    • Proficient communicator both oral and written
    • Excellent attention to detail
    • Affinity with and interest in education

Location: St. Andrews International School Bangkok

We need all applications in English version only and all candidates must be strong in English.

Contact person:

Khun Anila

Address: 1020 Sukhumvit Road and at 9 Pridi Panomyong 20, Sukhumvit 71

Phone number: 02-381-2387 ext 567

Fax: 0-20569560

Homepage: http://www.standrews.ac.th


Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Medical insurance

St. Andrews International School Bangkok
St Andrews International School Bangkok was founded in 1997 on an attractive, conveniently located site, with excellent facilities and good access to local transportation. Today we are a school of more than 1,600 students representing some 50 nationalities ranging from Nursery (2 years) to Year 13 (18 years). In August 2017 we opened an additional campus at a nearby prime city centre location which delivers state of the art purpose-built learning facilities to our High School. Our school provides a high quality, professional, well-resourced learning environment where each child’s talents and abilities are recognised and nurtured, and their needs supported. The curriculum draws on the best UK practices, adapted to reflect the international context of the school. Students take IGCSE examinations at the end of Year 11 and then offers the International Baccalaureate Diploma Programme. The curriculum draws on the best UK practices, adapted to reflect the international context of the school. Students take IGCSE examinations at the end of Year 11 and then offers the International Baccalaureate Diploma Programme. As part of Nord Anglia Education, the world’s leading premium schools organisation, we collaborate with the preeminent performing arts conservatory, The Juilliard School, and one of the world’s leading universities, the Massachusetts Institute of Technology (MIT), to bring truly inspiring learning experiences to all of our students. www.standrews.ac.th

Is this your company? Claim it now!