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10 September 2019
Job ID: BK-133096
Customer Service (Onboarding team) [E-Commerce / Start up]

FazWaz is redefining real estate in the consumer's favor. We combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. At FazWaz, you'll have the tools and support you need to thrive in a dynamic, tech-savvy environment where you can grow your career. And unlike other brokerages, we offer all full-time employees the same top-tier benefits. If you're passionate about delighting customers and transforming the real estate industry, join us. 


As a FazWaz Customer Service (Listing Admin). you'll support a team of FazWaz business by assisting with all aspects of the home listing ranging from new project developments, resale properties across sales and rentals covering the entire country. 


The Role

  • Assist with all the property (Home, Condo) listing in website (Detail, Content, photo) related to owners request
  • Use your market knowledge and our custom-designed tools to keep sellers informed about pre-listing activities related to their home sale
  • Retrieve property details and update any missing information and input to the
  • Answer client's questions and be their guide through the Property listing process onto
  • Coordinate introductions to sales agents for property inspections or discussions
  • Established and connect with real estate developers, homeowners and management companies to onboard their properties to be serviced by FazWaz network of agents


Skills & Experience

  • Experience using email, phone, and customer relationship management tools to communicate with clients and other parties
  • Experienced and strong ability with Microsoft Excel
  • Good English reading, writing and speaking skills
  • Cool and calm demeanor when communicating with agents and clients
  • Strong sense of accountability for the customer experience
  • Great organizational skills
  • Attention to detail; nothing gets past you


What We Offer

  • Competitive salary plus commission
  • Start-up and multinational environment
  • Standard business hours Monday - Friday, 9am - 6pm
  • Special Friday free lunch and Friday early finish work at 5 pm
  • Inspiring culture with casual dress code, happy hours, and more
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Job Details:

RE Marketing Co., Ltd. is a Thailand's leading hybrid property and technology platform aimed at helping consumers find their next home or investment. Now operating in all 6 major locations across Thailand, live in 6 languages (Eng, Thai, Chinese, Russian, French & German) serving customers looking at purchasing properties, land, businesses or projects.  We partner and power some of Thailand's leading media companies giving us unparalleled reach within Thailand and international.

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