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10 September 2019
Job ID: BK-133069
Implementation Consultant - F&B Inventory system

JOB SUMMARY

An Implementation Consultant – F&B Inventory system is specifically responsible for the installation, education and project management for the Oracle Hospitality Food & Beverage solutions and its associated interfaces.

DUTIES & RESPONSIBILITIES:

  • Install and configure the Oracle Hospitality F&B product suite.
  • Train the application software with a demonstrated understanding of current food & beverage management techniques.
  • Impart specific knowledge related to restaurant operating procedures.
  • Be familiar with and adhere to the latest training and installation standards and procedures.
  • Work with the My Oracle Support (MOS) global support system and Support organization on escalating client issues.
  • Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.
  • Necessary SQL and technical skills; Active participation in online education and product training courses;  Participate in quality assurance of new product and/or version release software when required.
  • Submit timely and accurate project status and other required reporting via current communication method.

KNOWLEDGE, SKILLS & ABILITIES

Credentials and Experience:

Essential:

  • Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.
  • Hospitality industry experience in a supervisory or management role.

or

  • Tertiary qualification in a Technical or Hospitality Management field
  • Knowledge of manual Food & Beverage procedures.
  • Familiarity with relational database management systems such as Oracle 12c Database Server is preferred.
  • Good working knowledge of TCP/IP networks, PC’s and troubleshooting techniques.

Desirable:

  • Previous experience as a trainer/consultant.
  • MCSE and OCP certifications.

Professional Skills:

  • Analytical problem solving skills.
  • Project Management skills.
  • Strong presentation and interpersonal skills.
  • Superior communication skills, written and verbal.
  • Fluency in English, Cantonese and Mandarin
  • Ability & credibility to work effectively with the client at all levels of the organization.
  • Proven ability to work unsupervised or as a team member of both the local office team and wider company teams.
  • Creative thinking abilities so experiences and knowledge may be used to create new ideas and think 'outside the box’.
  • A self-starter with initiative, drive and strong desire to succeed.
  • Ability to work under stress.
  • Flexibility with people and time.

SPECIAL REQUIREMENTS

  • Able to work overtime and public holidays as requested.
  • Able to travel extensively and be away from home for extended periods of time.

 

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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Entry Level
  • Required Qualification:
    Degree
  • Required Experience:
    5 years
  • Location:
    Bangkok, Thailand
  • Salary:
    Salary negotiable

Benefits:
  • Five-day work week
  • Flexible working hours

Oracle Corporation (Thailand) Co., Ltd.
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