Luxury Hotels & Resorts (Thailand) Ltd. Jobs 17 Jobs

25 June 2019
Job ID: BK-101388
Customer Engagement Center Agent (Reservation)

 Marriott International is a leading lodging company with more than 6,200 properties in 125 countries around the world. 

 Marriott Thailand Customer Engagement Center Office is looking for:

CUSTOMER ENGAGEMENT CENTER AGENT

Job Summary

  • Process all reservation requests, changes, and cancellations received by phone or mail.
  • Identify guest reservation needs and determine appropriate room type
  • Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodation

 Qualifications

  • Excellent communication in English and writing skill
  • 1 years experience in hotel industry, preferably in Reservations and Call Center
  • New graduates are also welcome!
  • Positive and outgoing team player with flexible schedule
  • Hospitable and customer service dedicated
  • Passionate to work in fast paced environment.

 

Our Customer Engagement Center Office is located at Bangkok Marriott Marquis Queen's Park. Interview will be made via appointment only. Interested candidate, please submit your profile through JobCute.com or call 081-772-2197 for more details 

 


Job Details:

Benefits:
  • Performance bonus
  • Medical insurance
  • Life insurance

Luxury Hotels & Resorts (Thailand) Ltd.
http://www.marriott.com/
Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.   Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.   Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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