06 July 2019
Job ID: SP-7556
Senior IT Administrator

KEY PURPUSE OF THIS POSITION

To maintain IT systems and local servers including hardware/software and ensure they are up and running

DUTIES & RESPONSIBILITIES

  • Desktop/Laptop/Printer support & trouble shooting
  • Install and set up new PC/Printer/Laptop included basic software installation and set up
  • Response to request for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Administer helpdesk for assigned software
  • Redirect problems to appropriate resource
  • Track and route problem and requests and document resolutions
  • Quarterly PC/Hardware checking and record 
  • Stay current with PC/Laptop/Printer Information, changes and updates included monitor expiry date of warranty for IT assets and process renewal or extend warranty
  • Log all helpdesk interactions
  • Guide user and provide BKK IT policy to new user (New comer)
  • Prepare assigned program documentation.
  • System administration on application and system level such as system configuration, version upgrade, backup validation and data housekeeping for BKK local servers
  • Set up new PC/Laptop/printer/multifunction, manage and control IT assets and created Hardware (PC/Laptop/Printer) checking report
  • Maintain security patch of PC/Laptop and server to be up to date all time included submit monthly updated report to IT Manager
  • Maintain User account as request/release, group policy set up and prepare user entry/exit report and submit request to APAC IT team
  • User support and trouble shooting
  • Ensure any potential problem such as performance degradation, reliability and security issues are address proactively
  • Ensure that all systems backup job will be up and running for daily, monthly and yearly included keep log of media record included submit monthly report to IT Manager
  • Follow the standard procedure and to ensure the compliance of ISO standard are maintained at all time
  • Lead and manage IT daily tasks included helpdesk & support
  • Maintain documentation includes System Documentation, Testing Plan, Job Scheduling, System Maintenance Record, Log Record etc.
  • Problem Management, diagnostic, root-cause analysis and problem solving of Windows Server’s problems
  • Provide end user training included user training guide and advance support on assigned applications

REQUIREMENT

  • Bachelor’s degree of Business Computer, Information Technology or related fields.
  • Minimum 5 year experience in similar position
  • Strong analytical, problem-solving, communication and interpersonal skills
  • Proactive and service oriented, self-motivated and ability to work under pressure.
  • Ability to communicate and work with others
  • Able to work independently
  • Able to spoken and written English

Tel: 02-131-1915 

Address:  LSG Sky Chefs (Thailand) Limited

Human Resources Department

999 Moo 1, Suvarnabhumi Airport

Nong Prue, Bang Phli, Samutprakarn 10540 

Thailand 

www.lsgskychefs.com


Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Travel allowance
  • Medical insurance
  • Dental insurance

LSG Sky Chefs (Thailand) Limited
www.lsgskychefs.com
LSG Sky Chefs is the world’s largest provider of airline catering and in-flight solutions and part of Lufthansa German Airlines. These include airline catering, in-flight equipment and logistics as well as the management of on-board service and in-flight retail. The group is also the industry leading expert in managing the in-flight service supply chain for several airlines. LSG Sky Chefs partners with more than 300 airlines worldwide and operates some 200 customer service centers in 52 countries, producing around 405 million airline meals a year. We are now seeking a highly dynamic and motivated individuals for its operations at Suvarnabhumi International Airport Thailand in the position of  

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