07 August 2019
Job ID: BK-119434
Customs Clearance Supervisor


Responsibility for managing all in house customs handling and customs clearances. Proper communication with involved parties and making sure that all customs interactions are 100% compliant.

Essential Function:

  • Control import/export Customs Clearance operations and coordinate with Air & Ocean operation team
  • Monitor all import/export customs clearance shipments related
  • Supervise to EDI and shipping staff’s enquiries and requisition
  • Attend to consignee inquiries and request
  • Keep informed of any discrepancy to all parties concern
  • Follow up with carriers and ground handling terminal
  • Updated all services and information
  • Ensure acceptance of self-delivery of goods from direct shipper(s)
  • To update & report discrepancies and irregularities day to day basis
  • Ensure import/export documentation well prepare
  • Control pretty cash float & shipping cost customers
  • Other as assigned by VP of Ocean Freight / Managing Director

Supervisor Responsible:

  • Enforcing Operational related objective, policy, procedures and work instructions
  • Interviewing new hiring, firing and promotion for Customs Brokerage Department.
  • Providing adequate training for new staff and mentoring of staff to develop skills to the highest level
  • Review and Correcting Non-Conformities (including customer complaints)
  • Reviewing employees performance periodically
  • Supporting department manager/Managing Director in all activities related to the department
  • Maintaining shipping related records


  • At least 5 - 10 years’ experience in Customs Clearance procedures, Freight Forwarding, International Air/Sea Cargo procedures and Claim procedures preferably with major international company
  • Excellent organizational skills
  • Excellent written and verbal skills
  • Strong computer skills including Microsoft Office suite
  • Detail oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently
  • Comprehensive understanding of customer requirements in terms of information flow, transportation, warehousing and logistics
  • Excellent knowledge of Freight Forwarding operations and Customs Clearance procedures
  • Operational know-how ( Customer Service, Document Processing & Import Customs Clearance)
  • Understanding of incident & claim handling procedures
  • People management and leadership
  • Organization skills (prioritize, plan, assign and control_
  • Decision – making capabilities
  • Problem solving and implement corrective measure as required
  • Strong in communication skills
  • Possess good business acumen, as this role involves a major strategic responsibility
  • Ability to manage a complex workload and discuss strategic and sensitive issues
  • Possess well developed leadership, people, and problem solving skills and be a customer focused and solution oriented individual



Job Details:

  • Five-day work week
  • Medical insurance
  • Life insurance

Jas Forwarding Worldwide (Thailand) Co., Ltd.
JAS is a privately owned international freight forwarder and logistics provider. We have built a global network of quality offices that deliver a consistent level of high service and performance to its customers. We are represented in 80 countries with 47 subsidiaries and 35 exclusive agents. Our objective is to create lasting value to our clients and shareholders by repeatedly and transparently delivering the client’s products safely and on time, and doing so in an atmosphere of integrity and honesty that still allows our company to prosper in the long term. We’re always looking for qualified people to join our team.

Is this your company? Claim it now!