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11 October 2019
Job ID: BK-144851
Customer Service Officer (New Graduate) Fluent in Chinese Language

Job Descriptions:

  • Proceed the transactions of banks products and services according to the procedures
  • Effectively, accurately, timely deliver services to customers with good manner and maintain good relationship with customers
  • Introduce and advise proper products/services to customers
  • Acquire and refer new customer to the bank
  • Cross sell other banking product to existing customers
  • Monitor cash kept in till not to be over defined till limit
  • Handle the daily reconciliation and submit accounting information to Head office
  • Handle outward cheque clearing and submit to Internal/External clearing center
  • Responsible for keeping the keys of strong room / day safe / cash box as assigned
  • Proceed an accounting entry of tax and duty according to work process defined by Accounting department
  • Collect and review daily slips/vouchers and customers documents.
  • Provide statement and any request documents for customers.
  • Check the completeness of documents sent between branch and head office
  • Responsible for other ad-hoc activities as assigned.

Required Qualifications:

  • Bachelor's degree in Chinese , Business Chinese or related filed.
  • Good command of Chinese is preferable
  • Positive Thinking, Assertive and able to work at business center
Interested applicants are invited to apply in person or send application with full resume indicating qualifications and experience, transcript, expected salary and recent photo via "Apply Now" to:
Industrial and Commercial Bank of China (Thai) Public Company Limited 11-13 Fl., Emporium Tower 622 Sukhumvit Road, Khlong Ton, Khlong Toei, Bangkok 10110 Tel. 02-663-9000 Fax. 02-663-9786

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Job Details:

Industrial and Commercial Bank of China (Thai) Public Company Limited
Being a member of Industrial and Commercial Bank of China Limited (ICBC), the largest commercial bank in China and the world's largest bank in market capitalization, ICBC (Thai) is now ready to provide an integrated banking service for both retail and institutional customers including international corporations. Our customers will experience the convenience through ICBC network which includes 16,232 service points around China together with 162 foreign branches and subsidiaries and partners with more than 1,500 correspondent banks worldwide.  With the support from ICBC, a world-class banking group, to help broaden and strengthen our competency, we aim at becoming ICBC Regional Center in Indochina in the near future. We are here with you together

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