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11 October 2019
Job ID: RY-6905
Analyst IT Operations (Contract 1 year)



Work in Night Shift

Job Summary

The Information Technology Site Operations analyst is responsible for the day to day Information Technology support of manufacturing and sales locations, supporting multiple applications and systems. This position is accountable for standardized work, process adherence (Incident, Change, Problem) and reporting/metrics. The Information Technology Site Operations analyst works closely with Engineering and help desk resources to form a cohesive team supporting assigned lines of business areas at their location.


Role & Responsibility


  • Provide Information Technology support across the entire manufacturing value stream / or sales offices
  • Execute and sustain standard, repeatable processes
  • Document incidents, assess impact, and troubleshoot/escalate accordingly
  • Identify and implement continuous improvement opportunities
  • Provide “feet on the street” support, working closely with other Global Information Systems areas
  • Provide Startup / system validations after maintenance activities


  • Bachelor’s Degree in Computer Science, Computer Engineer, or IT related fields
  • New Graduated is welcomed.
  • Manufacturing system and process
  • International experiences in IT Operations
  • SAP experience
  • Information Technology Infrastructure Library (ITIL) Service Management experience
  • Must be able to communicate in English and Thai
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Job Details:

  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Free shuttle bus
  • Housing allowance
  • Medical insurance
  • Life insurance

Harley-Davidson (Thailand) Limited
HARLEY-DAVIDSON FULFILLS DREAMS OF PERSONAL FREEDOM. Harley-Davidson fulfills dreams of personal freedom for people around the world. This has been our bold and unique purpose since 1903. We give people the means to express themselves; the means to liberate themselves from whatever constrains them. To do this, we must be the best at helping customers achieve personal freedom. Their journey begins when they feel a deep emotional connection to our exceptional and distinct products. Our retail experience takes them a step further, connecting them to the brand in their own highly personal and customized way. We can build the motorcycle the customer wants, when they want it, through flexible manufacturing. Fulfilling dreams of personal freedom requires us to work as one company, one team, moving in one direction. We are customer led in all we do, and we believe and invest in our people and our communities. When we live our purpose, customers experience a lasting bond of freedom with one another and our dealers and H-D will continue to grow.   Harley-Davidson has a corporate office in Milwaukee, Wisconsin and maintains facilities throughout the world.  To support the business growth, H-D opened a new facility in Thailand at Hemaraj Eastern Seaboard Industrial Estate, Rayong.  We are now offering career opportunities for talents to fulfill the dream of personal freedom. For more information, visit our company site:  

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