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15 September 2020
Job ID: BK-246526
Manager - Business Process Improvement

Job Responsibilities

o   Identify opportunities for process improvements by utilizing continuous improvement principles such as
       Lean/Six Sigma/Process Re-engineering methodologies or Agile or Scrum framework.

o   Define the realistic project measurements to be key indicators and used for project monitoring and
       evaluation after process improvement.

o   Plan and perform project management to ensure all key milestones can be deliverable and meet the
       project objective.

o   Perform data gathering, process mapping to analyze the end-to-end process and find out the root causes
       before developing the solutions.

o   Redesign process with can-do attitude to improve efficiency or reduce cost in end-to-end business process.

o   Collaborate with project team members to recommend appropriate changes in the process and update the
       project status consistently.

o   Prioritize the solutions to ensure the effective solutions will be implementing timely and lower cost.

o   Negotiate with process owners to get buy in and embrace process changes on the proposed solutions.

o   Evaluate completed process improvement projects to identify and implement best practices and lessons


o   Bachelor or Higher Degree in Applied Statistics, Industrial Engineering or similar related fields.

o   At least 3-5 years experienced in process improvement in Banking, Financial Service, Insurance Industry.

o   Strong process improvement and project management with knowledge of Value Chain Analysis, Process
       Redesign or Process Re-engineering or related skills.

o   Strong data analytics, process analysis, problem solving skills with structural and logical thinking, self-
       motivated and service mind.

o   Good influence, interpersonal and communication skills.

o   Ability to work under pressure, think creative, and learn a wide range of knowledge.

o   Strong written and verbal communication and presentation skills in English.

o   Strong Microsoft office skill (Excel, PowerPoint, Word).

o   Lean Six Sigma Green or Black Belt Certification are preferred.

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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Middle Level
  • Required Qualification:
  • Required Experience:
    6 years
  • Company Industry:
    Insurance / Pension Funding
  • Location:
    Pathumwan, Bangkok, Thailand
  • Salary:
    Salary negotiable

  • Five-day work week
  • Performance bonus
  • Flexible working hours
  • Work from home
  • Dental insurance
  • Life insurance

Generali Life Assurance (Thailand) PCL.
The Generali Group is one of Europe’s biggest insurers by market capitalization and it ranks in the top five insurers in the world by global premium income. Generali employs over 60,000 employees worldwide. Generali Thailand provides competitive remunerations and employee benefits in line with multinational operating in Thailand. We are committed to investing in a comprehensive training and development program for our staff. Now we are seeking for competent, enthusiastic and qualified candidates for the following vacancies:

Is this your company? Claim it now!