13 February 2019
Job ID: BK-44612
Customer Service and Digital Marketing Representative

Elevate Company Limited is an e-commerce managed services provider that assists online retail businesses to achieve their business goals in South East Asia. Elevate’s professional managed services include web development & design, website management; online marketing, digital merchandising, social media marketing, photography & graphic design, customer service; inventory management and logistics.

We have an exciting position that has become available in our team for the position of Customer Service & Digital Marketing Representative. Our business is growing quickly and our "promote from within" culture will see the successful candidate with a solid career plan for their future.

The Customer Service & Digital Marketing representativeis an extremely exciting position for the right candidate who wishes to have a hands-on job in a dynamic workplace! This position is limitless and is a great learning experience for individuals interested in customer service as well as entry level digital marketing at a professional level. The successful candidate will be working with all departments of the business, which makes this job very interesting, exciting, and beneficial for individuals willing to learn with an open mind. You will have the opportunity to advance within our company and gain valuable experience within the digital marketing industry.

The main responsibilities of the position:

  • Managing customer messages and inquiries with effective problem solving and dispute resolution;
  • Communicating with customers via email and telephone;
  • Work closely with the online marketing and graphics teams to create promotional campaigns and other marketing related tasks;
  • Responsible for product creation and management using digital marketing techniques for e-commerce marketplaces such as Amazon, eBay and other platforms;
  • Ensure that all written content is well optimized enabling high search visibility and search volume;
  • Complete and follow other responsibilities assigned by supervisor/manager;
  • Ability to work effectively outside the working environment as required from time to time.

Job Details:

Benefits:
  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Flexible working hours
  • Gratuity
  • Dental insurance

Elevate Co., Ltd.
www.elevate.co.th

About Elevate Co., Ltd.
 Elevate Co., Ltd is a managed service provider (MSP) with over 20 years of combined experience in working with businesses to achieve their goals on online marketplaces and e-commerce websites. We focus on retail businesses from South East Asia to sell internationally online with a focus on the USA & EU market. Our business is growing quickly and our "promote from within" culture will see the successful candidate with a solid career plan for their future.

Elevate’s professional managed services include web development & design, website management, online marketing, digital merchandising, social media marketing, photography & graphic design, customer service, inventory management and logistics.