Digital Account Manager Jobs 4 Jobs

• Responsible for Service Delivery for particular clients, especially extension or outsourcing engagements
• Serve as project coordinator for fixed cost projects as necessary
• Point of Contact for client and other stakeholders
• Understand, document and onboard delivery team members to client specific processes and communication requirements
• Build healthy and positive relationships with clients and delivery team to ensure the retention of both
• Confer with client and delivery team to surface and resolve problems or escalate to appropriate parties
• Prepare weekly project status reports by collecting, analyzing, and summarizing information and trends
• Responsible for engagement financials and cost management
• Responsible for tracking resource time and ensuring correctness and completeness of timesheets and Book-to-Bill according to the scope of work.
• Ensure adherence to budget, schedule, and scope of work.
• Responsible for planning and resource allocation to ensure delivery team has the right capabilities and that scaling the team or replacing team members are handled seamlessly. 
• Responsible for risk management and to escalate issues to project executives or management when necessary
• Change management process and communication (internal and external)
• Continuous improvement initiatives for the client

Qualifications:

• Thai Nationality
• Fluent in written and spoken English
• 3-5 years of Project Management/Service Delivery management experience in IT Consulting Firm or in Tech/IT
• Some experience dealing with corporate clients is a must
• Outstanding communication and coordination skills
• Experience working in a multinational environment

• 10(15) days annual paid vacation
• Flexible working hours
• health insurance
• Life insurance
• Free Lunch every Tuesday and Thursday
• Provident Fund
• Learning Support
• An office in the heart of Bangkok, directly connected with MRT Queen Sirikit Station
• International work environment with over 16 different nationalities in the team
• Working with a wide and interesting portfolio of clients in SEA and globally
• Help with the international relocation, VISA and work permit process from start to finish
• Opportunity to visit events and conferences
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties