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19 February 2020
Job ID: BK-190883
Team Leader - Sales (Vet/Pet Channel_Bangkok)

Position:  Team Leader - Customer Development 

Chanel:   Vet/Pet Shop/Animal Hospitals

Location:  Bangkok/Central, Thailand


 Job Summary:

Coach, develop and manage the vet channel sales team members and sales processes in territory in accordance with the company’s annual business plans and priorities.  Increase sales, profits and market share in territory by providing a motivated, effective and professional sales force.

Ensure the effective use and roll-out of 6 Steps to Win selling techniques through field coaching and ride-withs. Execute sales promotions and marketing programs through your team to achieve revenue and expenditure budgets.  

Work with National Sales Manager to manage key wholesaler relationships, channel development opportunities and category management in your area.


Role & Responsibilities:


  • Ensure team plans activities to maximize contact with stores showing most potential for nutritional business development and implement annual business development plans for specified stores through your team
  • Ensure compliance by team with all administrative policies and procedures, such as call reporting, contact management, expense management, car policy, and code of conduct
  • Represent Hill’s at meetings/conferences


  • Ensure delivery of sales and promotional objectives and KPI’s for wholesalers as directed by National Sales Manager. Ensure strong partnerships with pet wholesalers to achieve strong support for Hill’s sales, distribution and new product plans. Ensure timely supply of sales data.
  • Implement plans to ensure optimized sales coverage and call frequency for the field team. Review and update classification of customer base at least annually implementing changes as appropriate
  • Contributes to the Commercial channel planning with preparation of promotions and activities (internal)
  • Working with National Sales Manager, establish individual sales objectives and KPI’s for all direct reports to include:

    Territory coverage
    New distribution
    Increased shelf space
    Display/merchandising
    Volume

  • Ensure sales team develops and maintains high standards of knowledge in canine and feline nutrition and Hill’s business initiatives through training, self-study and market evaluation


  • Ensure effective implementation and execution of sales and promotional programs by your team to deliver:

    Veterinarian and staff endorsement of Hill’s products and services
    Acceptance, distribution and sales of new products
    Increased distribution of existing product lines
    Establishment of shelf space at least equivalent to share of Hill’s products within state
    Increased sales of Science Diet and Prescription Diet


  • Facilitate communication and learning across sales force, working with other FSM’s and team
  • Focus on continuous improvement and delivery of global best practice


  • Conduct effective and professional first round performance reviews and development plans
  • Keep abreast of trends in the vet retail profession and of competitive activity and report on new activating to NSM



  • Bachelor’s Degree (preferred in Veterinary medicine).  A MBA degree is a plus.
  • Sales management experience in animal health, pharmaceutical or other professional environment.
  • Field management, strategic sales planning and execution experience. 4-6 years of experience in leading sales team. 
  • Experience & understanding of veterinary and pet industry.
  • Good Command of English.
  • Proficient computer skills in Microsoft Office and Lotus Notes.
  • Strong customer development skills.
  • Demonstrated ability to effectively manage sales plan execution.
  • Ability to think strategically and to identify and resolve problems.
  • Ability to manage stressful situations effectively and maintain a positive attitude
  • Good interpersonal skills and excellent ability to influence others.
  •  Excellent communication skills (internal and external, all levels).
  •  A growth oriented, entrepreneurial approach. 
  • Ability to travel.  
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Job Details:

Colgate-Palmolive (Thailand) Limited
Why work with us? Colgate-Palmolive is among the world’s most trusted and recognized brands, serving hundreds of millions of consumers across over 220 countries. A truly global company, we have a world of opportunities and experiences to offer. Every one of our employees plays an important role in ensuring we deliver the quality products consumers rely on to care for themselves and the ones they love. So we recognize that our success is driven by these talented and dedicated Colgate people around the world. And in turn we are dedicated to the success of our people, offering an array of resources to help expand their professional and personal horizons - from stimulating career opportunities and access to world-class training and leadership development programs, to wellness initiatives and opportunities to contribute to the communities where we live and work. We’re committed to helping our people get where they want to go. Explore the world of opportunities and experiences Colgate-Palmolive has to offer you.

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