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15 November 2019
Job ID: BK-155575
Collections Executive

We are looking for a Collections Executive to join our Billing and Collections department. This role will help our Office achieve its financial goals by identifying overdue accounts and determining the best appropriate approach to handle them in order to bring in the maximum of our revenue. The ideal candidate for this position is able to anticipate work needs and follow through with minimum directions and able to perform at high levels and successfully deliver works in a fast paced changing environment, changing priorities, or work demands.

The key accountabilities are the following:

  • Manage AR records for collections purpose with accuracy in an effective and efficient way
  • Manage collections database of the assigned clients, (including contacts, client's approval process, payment pattern, collections efforts and status update) and update the information in an accurate and timely manner.
  • Monitor and notify the assigned clients of overdue accounts by telephone, email, and access to the client's billing systems on a regular basis as per the agreed timeline.
  • Liaise and follow up with Global Shared Service teams to resolve collections related issues as necessary
  • Prepare and provide necessary documents and reports as requested by clients to realize collections in a timely manner with good collaboration with billing, accounting, and messenger teams.
  • In collaboration with the accounting team, ensure all necessary documents related to the client's payment are obtained in a complete, accurate and timely manner.
  • Escalate or seek advice on collections issues from the supervisor and the management in a timely and efficient manner.
  • Support accounting team in tracing unidentified payments/funds to Baker McKenzie bank accounts.
  • Update and prepare inventory reports i.e. WIP (Work-in-Progress) and AR and management presentation with high accuracy by specific deadlines
  • Perform other tasks as assigned by the supervisor and the management.

This job description can be changed or modified without prior notice and as business demands dictate.

 Required Qualifications:

  • Bachelor's degree in any related field.
  • 3 years of working experience in billing, collections, customer services or other related fields.
  • Proficient command of spoken and written English and Microsoft Office (especially Microsoft Excel for complex financial reports).
  • Strong communication, good interpersonal, good time management, pro-active, result-oriented, detail-oriented, service-minded, problem-solving, and able to cope with pressure and multiple priorities to meet deadlines.
  • Able to work with limited supervision, follow up on problematic areas and work as a team.
  • Able to work in extended hours or weekend occasionally if required.

To apply, please click 'APPLY NOW'

For more information, please contact Khun Praethong 02 666 2824 Ext. 8785

Only shortlisted candidates will be contacted.

Apply Now

Job Details:

  • Five-day work week
  • Performance bonus
  • Medical insurance
  • Life insurance

Baker McKenzie. is a multi-cultural, global law firm which was established in 1949 and has been named  as the world's strongest law firm brand by Acritas  for six consecutive years. Our Bangkok office was established in 1977, and has grown to be one of the largest full-service international law firms in Thailand, with more than 50 partners, nearly 200 associates, and over 200 business services staff.  Our client list includes leading international companies and most major Thai corporations.  We are always interested in hearing from talented people who would like to be part of our team in legal and support functions.  

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