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06 December 2019
Job ID: BK-164622
CRM Executive (FMCG) (50k to 70k)

One of the well-known global FMCG brand in Thailand looking for new CRM executive to establishing and monitoring marketing strategies that create the long-term relationship with customers. Coordinating with Sales and Marketing departments to boost the brand awareness. Moreover, improving consumer satisfaction and new opportunities are found and customer issues are proactively addressed.Overall, by creating a customer oriented organization until increase revenue and achieve business goals.

Job Descriptions

  • Be responsible for developing and implementing growth and retention strategies for  customer relationship management
  • Maintain sever database including customer retention and acquisition
  • Plan and execute customer retention and customer loyalty campaigns across the  business
  • Developing testing strategies for all of the CRM to ensure the organization and its services have the most effective  approach
  • Analyze the data collected with acceptable goals to optimize business impact
  • Work closely with all departments to ensure that the CRM operates for all aspects of  the company effectively
  • Monitoring direct customer correspondence through the CRM and maximize the lifetime benefit techniques of the consumer to ensure full productivit

    • Requirements

    • Bachelor’s degree in any related field
    • Excellence in English for business communication
    • 5 to 7 years of work experience in CRM or related field
    • Proven work experience as a CRM or similar role and solid experiences in customer acquisition strategies
    • Knowledge of online marketing methods and strong quantitative/ analytical skills
    • Familiar with using Python Programming Language and SQL Server
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    Job Details:
    • Employment Type:
      Full Time, Permanent
    • Career Level:
      Middle Level
    • Required Qualification:
      Degree
    • Required Experience:
      5 years
    • Job Functions:
      E-commerce > Marketing - Brand / Product Management
    • Company Industry:
      Clothing / Garment / Textile
    • Location:
      Bangrak, Bangkok, Thailand
    • Salary:
      ฿45,000 - ฿70,000/mo (Salary negotiable)
    Benefits:
    • Five-day work week
    • Performance bonus
    • Medical insurance
    • Dental insurance
    • Life insurance
    Spring Professional Recruitment (Thailand) Limited
    https://www.springasia.com
    Spring Professional is an international firm specialising in information technology, engineering and property & construction recruitment across the Asia region. We bring great people to great organisations, with our focus being exclusively on the recruitment of middle to senior level management and specialists. We develop trusted relationships with our partners, sharing market intelligence and recruitment advice to help you understand and respond to Asia’s ever-changing and fast paced labour markets. Whether you’re a company looking for full-time or contract team members or an individual looking to make the next career move, the team at Spring will work with you to provide a seamless and high value service ensuring that your expectations are fully managed at all stages of the process. Spring Professional is a wholly-owned subsidiary of Adecco, the world’s largest human resource solutions organisation, headquartered in Zurich, Switzerland With more than 20 years' experience, we globally place over 12,000 people annually into contract, temporary and full-time positions.

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