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21 October 2019
Job ID: BK-148537
Customer Support (Sales and English Skills)

Smartway System, an online customer-support provider and business solution consultancy. We are also a payment intermediary for goods and merchandise, included establishing e-payment and mobile application.

Benefits:

  • Social Insurance
  • Health Insurance
  • Monthly Bonus
  • Miscellaneous Expenses
  • Holiday Leaves
  • Annual Trip
  • Annual Bonus

Position Requirement: Sales Support 1 Position

Salary:
20,000+ Baht

Responsibilities:

  • Organize customer via telephone, email, facebook and [email protected]
  • Develop sales strategy for new customer and existing customer to obtain the most customer satisfaction
  • Perform customer support with confidence in product-advising and problem-solving to customer
  • Provide product information and appropriate answer to all customer’s enquiry
  • Coordinate all related department to assist any customer’s issue-case
  • Response all customer’s requirement and able to deal with the unexpected situation
  • Validate customer profile and report to the operation manager
  • Input customer information during or after having a conversation with customers

Qualifications:

  • Bachelor's degree in any related field
  • Minimum 1-year direct experience area of banking or financing industry
  • Proficient command of English both writing and listening
  • Communication skill, problem-solving skill, negotiation skill
  • Ability to work under pressure, can-do attitude
  • Good computer literacy including knowledge of using Microsoft Excel and Microsoft Word
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Job Details:

Benefits:
  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Medical insurance
  • Dental insurance

Smartway System Co., Ltd.
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