Transportation & Logistics Jobs 928 Jobs

Head of Operation (Warehouse Management & Logistic)

Work Objective:

• Control/Manage (both B2C and B2B) operation and ensure theactual operational KPIswill be matching with SLA mutually agreed with customers
• Be responsible for conducting the optimization or any process improvementsincluding cost saving projects assigned
• Be in charge of Facility improvement and Safety and Security assuranceto all employees at fulfillment center
• Budget controlling; labor (headcount and OT), handling materials, packaging, consumable materials etc.

Responsibilities:

• Manages and control the overall operation of B2C and B2B
  • Lead teams of almost 60 personnel in the fulfillment center
  • Liaise with all clients/customers to smoothen the whole processes as well as prioritize tasks according to marketing campaigns
  • Plan, establish and develop procedures and SOP to improve productivity and efficiency of the whole operation
  • Summarize the weekly and monthly reports on key operational index
• Budget and cost control
  • Manage the operation costs; labor (headcount and OT), handling materials, packaging, consumable materials etc.
  • Initiate the continuous improvements in any processes to gain better productivity and costs
  • Ensure all facility related tasks and MHE will be kept monitoring and maintaining
• People engagement and development
  • Recruit and train warehouse staff as well as build up team motivation with right attitudes and culture
  • Cooperate and undertake all other related assignments from superior managers
• Documentation
  • Help review/maintain the contract done with related subcontractors such as labor agency, warehouse landlord, Forklift provider etc.
  • Review the billing submitted

Qualification:

• Male or female, aged 33 - 40 years old.
• At least Bachelor’s Degree in Logistics or any related field.
• At least 8 years of relevant experience in warehouse and logistics management.
• 4 years plus experience at the management level.
• Logical mind-set and methodical with good problem solving skills.
• Have leadership skills, highly responsible, possess attention to details, team player and can work systematically.
• Able to work well under pressure within deadlines.
• Good communication skills in English and Thai, including communications via email.
• Strong decision making skill
• 1-2 years of recent working experiences in E-Commerce business would be a plus
• Able to work 6 days per week (Mon - Sat, 09:00-18:00)
• Able to work at warehouse (TPARK Bangplee 3 - Teparak Rd. km19)

 Skill and Knowledge:              

• Strong service orientation; works harmoniously and effectively with others as part of a team.
• Ability to build and foster teams, gain commitment from others and effectively manage the decision-making process.
• Creative problem solving and innovative approaches to complex problems.
• Must possess exceptional leadership, mentoring and coaching skills.
• Ability to make sound decisions and have the multi-task skill within the limited timeline given
• Strong oral and written communication skills.
• Biz and Intellectual skill for understanding of warehouse management and supply chain/logistics trends.
• Computer skills: MS Office (Word, PowerPoint, Excel, and Access)
• Good presentation skills
• Good interpersonal skills
• Project management skills
• Fair to good English skill