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07 October 2019
Job ID: BK-143473
Manager - Distribution Digital Services

Position Purpose: 

To improve the experience of digital services for distributors. Moreover, he/she can manage and be a technical support for end-to-end product development in order to deliver the best digital experience. 

 

Key Responsibilities: 

- Gather and interpret distributor needs and opportunities for improvement and translate those needs into requirements for the design and technical teams to execute against.

- Manage to do a proof of concept (POC) according to the business needs.

- Generate epics, user stories, and acceptance criteria to provide guidance to internal and external development teams.

- Develop and communicate solution wireframes to direct UX/UI design team. Collaborate with the design team to create solution flows and visual design elements.

- Analyze pros & cons, and provide a recommendation for possible user experience improvement and implementation plan.

- Leverage any insights, industry trends and cross functional input to develop a strategy for distribution digital experiences.

- Review user experience reports and identify issues and trends for the future.

- Manage related documentation along with the action plan of each project to meet expected timeline.

- Work with distribution team and related parties to improve the distribution digital services.

 

Qualifications:

- Bachelor or Master Degree in IT, MIS, MBA, BA, or Computer Science or other related fields

- 3-5 years of working experience with minimum 2 years of experience in digital development

- Any life insurance working experience would be strongly preferred

- Must be able to handle multiple ongoing projects, and prioritize work to meet internal and external deadlines

- Ability to work in a fast-paced environment with global, cross-functional teams

- Experience of Agile methodology

- Experience of leading and managing development team

- Excellent technical understanding of programming, mobile application, and database

- Able to travel and work on weekend if necessary

- Good communication and coordination skills

- Good command of English both speaking and writing

 

 

 

Apply Now

Job Details:

Benefits:
  • Five-day work week
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance

FWD Life Public Company Limited
https://www.fwd.co.th/th/
Established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner, we deliver fresh customer experiences and provide quality services to more than 700,000 customers nationwide. FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; it’s our commitment to empower people to live their lives to the fullest everyday. We strive to deliver a whole new insurance experience that will make our customers feel secure and to have the confidence to pursue their passions with true peace-of-mind. When you become our customer, you’ll notice the difference in the way we talk, the tone of our conversation, our easy-to-understand products, and true convenience in dealing with FWD. At FWD, we encourage our staff and customers to live their passions and get more out of life every day. Dare to be different, perform with passion, do the right thing, succeed together, and care for people are the core values we adhere to while fulfilling our promise. H appiness, success, and fun are lifestyle aspirations that we live by. This is reflected in our dynamic and passionate working that leads to a fun working environment and ultimately success. We work hard but we play harder. We like to celebrate a job well done and also provide our staff members

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