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12 September 2019
Job ID: BK-133839
Order to Cash Consultant

Scope: 

FAO resources with Domain Knowledge & Transformation skills for OTC(Order to cash) with Thai & English language.

Relevant years of experience: 8 – 12 years

No of Positions : 1

Location: Bangkok, Thailand

Job Summary:

Bilingual Resource - Very fluent in English and Thai Language (Must Read, Write and Speak both the languages).

The transformation programs include process review and re-engineering, introducing new technology, enabling interfaces and setting up the best in class processes across OTC.

Profile:

  • Experience with Strategy and Execution of OTC processes and transformation 
  • Must have strong delivery experience handled end to end OTC processes such as Cash Application, Cash Allocation, Contact Center, Collections and Reporting.
  • Understand FAO processes and assist in taking off non-value add activities
  • Assist in calibrating the metrics in scope and help deploy the best in class metrics
  • Understand existing technology in place and provide solutions which are applicable across digital, robotics and or analytics across FAO processes
  • Maintaining a hands-on role to ensure deadlines are met and key deliverables are accurate
  • Strong stakeholder management including communication, risk, issues and status management.
  • Communicating effectively in an organized and knowledgeable manner in written and verbal formats, including strong moderation skills with an ability to build empathy and to understand and manage personal agendas.
  • Willingness to travel to diff project locations within Thailand
  • Managing all aspects of the project, including monitoring and identifying any project issues early to be able to mitigate any risk for the client
  • May perform other duties and responsibilities that management deems necessary.

Skills Sets Required: 

  • A bachelor's/master’s degree in commerce (CA is an added advantage)
  • Very strong domain expertise in FAO processes
  • Must have prior working experience in SAP
  • Strong exposure to FAO control and compliance across the OTC towers
  • Excellent problem solving, project management, facilitation and interpersonal skills
  • Preference to transformation experience preferred including Six Sigma Green belt certification
  • Proficiency in MS office

Tata Consultancy Services (Thailand) Limited

32/46, 18th Floor, Sino-Thai Tower,

Sukhumvit 21 Road (Asoke), Klongtoey-Nue,

Wattana, Bangkok 10110

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Job Details:

Benefits:
  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance

Tata Consultancy Services (Thailand) Limited
TCS Thailand Limited, a Board of Investment promoted company, established in Thailand in year 2008. Since then TCS has been providing technology and consulting services to leading banking and financial services, telecom enterprises, Airlines and Manufacturing sectors. TCS is committed to helping companies in this region drive efficiencies and bring innovation in their business that enables them to stay ahead of competition. TCS Thailand is a part of Tata Network Forum – Consists of Tata Steel, Tata Motors, Tata Technologies and Tata Communications Thailand. TCS is majorly involved in this region in business consulting, end to end SAP implementation, end to end IS Support, development and maintenance services.

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