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19 August 2019
Job ID: BK-123549
Medical Information Specialist

Role Summary

Medical Information (MI) is a global customer-focused group within External Medical Communications that is responsible for responding to enquiries regarding Pfizer products. Expectations for this role include, but are not limited to, researching and preparing responses for medical enquiries.  In country expectations include managing country relationships in interfacing with and supporting Business Unit(s), Product/Therapy Area Team(s) and other platform functions in support of departmental and company objectives in key market(s). The scope of responsibilities will include Local, Regional and Global elements. Additionally, a Senior Medical Information Specialist is expected to actively participate in relatively complex initiatives and projects for market/region.


Role Responsibility

  • Requires comprehensive knowledge of MI accountabilities on responsible product(s) and associated therapeutic area(s). Has a good understanding of related functions that interface with MI such as Medical Affairs, Regulatory, Drug Safety, Product Quality and Brand Teams.
  • Research, Evaluation, Synthesis, Compilation and Maintenance of Medical & Scientific Information: develops medical content for Local/Regional and /or Global Product Teams, responses to frontline and escalated medical enquiries and for the provision of medical information by traditional and digital channels.
  • Is independently able to ensure that the medical and scientific information provided is non promotional, evidence based, fair balanced  and in accordance with prevailing SOPs and regulations. Requires strong understanding and expertise with literature searching, biostatistics, hierarchy of evidence, medical writing, product labelling and external regulations and guidelines .
  • Actively participate in regional therapy area teams &/or global product teams and contribute to the development of local, regional and/or global content. May lead Global Product Teams (GPTs) or regional TA teams from time to time. GPTs represent the MI centre of expertise for the designated product and are comprised of the MI product experts across regions.  They develop and maintain MI scientific content and provide product expertise and support to MI departments globally.  Regional TA representatives provide similar support for their therapy area in the ANZ/SE Asia region and represent regional needs on the global teams and contribute to global content and other activities.  Scientific content and guidance developed by  GPTs and regional TA teams are adapted by local markets and leads to greater consistency and quality of the scientific information provided by MI globally.
  • Use product, therapy area and customer knowledge to analyse enquiry trends and provide customer insights to Medical Information Therapy Area Teams and Product/TA cross-functional teams regionally and/or globally.
  • Support key scientific conventions/congresses through participation in meeting preparation activities, staffing of MI booths during congresses and post-congress involvement with cross-functional teams.
  • As in country relationship manager develops and maintains strong working relationships with relevant stakeholders such as Medical Affairs, Regulatory Affairs, Drug Safety and Commercial teams. This may include managing Medical Information awareness  projects and internal training for process alignment (including third party commercial vendors), Medical Information representation and appropriate direction at relevant country meetings,  (ie country medical council meetings),input into country specific compliance activities,  direction into strategic partnerships with relevant internal stakeholders to sustain and identify new ways to add MI value, supporting audit inspection  preparation and readiness activities,  integration planning activities and digital channel content management (where applicable).
  • Actively contributes to innovative solutions to improve MI processes and responses and to resolve problems based on knowledge and experience.
  • Actively participates or leads/co-leads Regional and/or Global projects that have an impact beyond the function and/or country/region.
  • Acts as a resource for other MI colleagues locally, regionally or globally.
  • Participates in mentoring, coaching and training of new and existing colleagues
  • Maintains compliance with local, regional and global Standard Operating Procedures, Work Instructions, training requirements and local laws and regulations.



  • Tertiary qualifications in medicine, pharmacy or science with an appropriate life science major; Postgraduate qualifications and/or registration as a pharmacist would be highly desirable
  • Candidates with pertinent industry-related experience are desirable. Knowledge of Legal and Regulatory environment and its impact on the pharmaceutical industry including provisions regarding scientific exchange
  • 3-5 years’ experience in as Clinical Practice, Academia, Pharmaceutical Industry, and/or Drug Information.
  • Demonstrates excellent collaboration, interpersonal & relationship management skills 
  • Experience working in a multi-cultural environment, with global or regional business responsibilities highly preferred
  • Ability to work in a virtual work environment
  • Experience with MI systems used for information requests and content management preferable, and skilled at utilizing medical literature and drug information databases
  • Proficient at critically evaluating literature and writing/summarizing clinical and scientific data
  • High level spoken & written English  and native language highly desirable
  • Exhibits strong oral and written communication skills
  • Demonstrates strong analytical skills
  • Able to work in a fast-paced environment with competing priorities
  • Effectively deals with ambiguity and adapts quickly to change
  • Demonstrates initiative and works independently on complex projects
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Job Details:
  • Employment Type:
    Full Time, Permanent
  • Job Functions:
  • Company Industry:
    Health & Beauty Care
  • Location:
    Bangrak, Bangkok, Thailand
  • Salary:
    Salary negotiable

  • Five-day work week
  • Performance bonus
  • Medical insurance
  • Life insurance

Pfizer (Thailand) Limited
Founded in 1849, Pfizer is the world’s premier biopharmaceutical company taking new approaches to better health. We discover, develop, and manufacture safe and effective quality products to treat and help prevent disease for both people and animals. We also partner with healthcare providers, governments and local communities around the world to expand access to our medicines and to provide better healthcare and health system support. At Pfizer, colleagues in more than 90 countries work every day to help people stay healthier longer and to reduce the human and economic burden of disease worldwide. Because we are a global company with resources dedicated to developing a myriad of medicines that span a wide range of health issues, we offer opportunities across our healthcare business units, as well as our internal and external divisions. Many Paths, One Goal. Whatever your Path, Pfizer has a career for you. Your opportunity to positively impact health around the world begins here. Whether you’re an experienced job seeker or newer to the field, we offer a world of career opportunities in many areas of our business. At Pfizer we're deeply committed to creating an environment where our colleagues can achieve success while contributing to the improved health of the world. We walk in as scientists, managers, as manufacturers. We're senior executives and recent graduates. But no matter where we come from or where we take our careers, we share a common purpose. To make the world a healthier place. As we continue to develop healthcare products and expand our company globally, we are consistently looking for new talent. หลายเส้นทาง แต่เป้าหมายเดียว ไม่ว่าคุณจะเลือกเส้นทางใด Pfizer มีอาชีพมอบให้คุณ ที่ Pfizer เรามุ่งมั่นอย่างแรงกล้าที่จะสร้างสภาพแวดล้อมที่ซึ่งเพื่อนร่วมงานของเราสามารถก้าวสู่ความสำเร็จและในขณะเดียวกันยังมีส่วนสนับสนุนให้ประชากรของโลกมีสุขภาพที่ดียิ่งขึ้นด้วย เราก้าวเข้ามาในฐานะนักวิทยาศาสตร์ ผู้จัดการ และผู้ผลิต เรามีทั้งผู้บริหารระดับสูงและบัณฑิตจบใหม่ ไม่ว่าเราจะมาจากสถานที่แห่งใดหรือประกอบอาชีพใดก็ตาม เราทุกคนล้วนมีวัตถุประสงค์ร่วมกัน นั่นคือ การช่วยโลกให้มีผู้คนสุขภาพดียิ่งขึ้น ในขณะที่เราเดินหน้าพัฒนาผลิตภัณฑ์ดูแลสุขภาพและขยายธุรกิจของเราไปทั่วโลก เราจึงต้องการบุคลากรใหม่ๆ ที่มีศักยภาพเข้ามาร่วมงานอย่างต่อเนื่อง ขณะนี้เรากำลังเปิดรับสมัครบุคลากรหลายตำแหน่งในทุกสาขาธุรกิจของเราที่มีอยู่ในทุกเขตพื้นที่ทั่วโลก

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