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27 March 2020
Job ID: BK-203091
Clinical Educator

Position Overview

The Clinical Educator will directly report to Product Manager and will responsible for supporting in driving sales performance and executing marketing initiatives aligned with PM as well as ensure effectiveness for local business both Ostomy and Wound Franchise.



Principal Responsibilities


The Clinical Educator supports the achievement of sales targets and drives continuous growth by establishing and maintaining strong marketing strategies and collateral.


Specific responsibilities of the role include, but are not limited to:-

Sales support


  • Work with BM/ABM for product enlisting to selected hospitals including document submission, sample trial, feedback and information provided to key customers

  • Preparation and participate in hospital activities such as workshop, booth, lecture etc

  • Product presentation for listing

  • Build strong relationship with key stakeholders in hospitals

  • Handling some key accounts as assigned by BM/PM

  • Sample arrangement by area

Provide Product Knowledge to team and external customers


  • Work with PM for staff training

  • Create customer awareness of ConvaTec’s products through demonstrations and/or other educating processes

  • Work with management and internal key stakeholders to develop and deliver effective training program

  • Provide clinical expertise in relation to ConvaTec products

  • Knowledge update

Marketing activities


  • Work with PM for marketing activities and execution

  • Prepare marketing materials need as requested

  • Organize and manage MKT events: SPIN, SPIKE, SPEED, Societies’ events

  • Sample management

  • Marketing intelligence

Field visit


  • Should allocate time to visit customers in field at least 70% of time

  • Provide feedback from field (customer, competitor, hospital policy etc) to PM/BM and Management

  • To assess Product Specialist for their product knowledge, marketing material usage to BM/PM to improve

Other responsibilities as required.





  • A continuous improvement and best practice attitude

  • Ability to communicate clearly and build strong professional relationships (holds a strong internal and external customer focus)

  • Effective verbal and written presentation

  • Ability to adapt to a busy and constantly evolving environment

  • Ability to follow issues through to completion

  • Ability to influence and motivate key stakeholders internally and externally

  • A preparedness to undertake tasks as demanded by client needs and team workloads

  • Committed to a high standard of excellence which includes working professionally and ethically

  • Commitment to achieve and stretch goals and the conviction and passion to succeed

  • Demonstrates self- drive and initiative

  • Demonstrated ability to coordinate meetings and conferences

  • Detail focused, able to plan / prioritize workload and manage conflicting deadlines

  • Good judgement and problem solving abilities

  • Good time and output management abilities

  • Has a mature and calm demeanour, which is maintained when under pressure

  • Strong team player- motivatorSupportive of colleagues to achieve shared objectives by encouraging collaboration, candor and open sharing of information and expertise






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Job Details:
  • Employment Type:
    Full Time
  • Career Level:
    Middle Level
  • Required Qualification:
  • Required Experience:
    5 years
  • Job Functions:
  • Company Industry:
    Medical / Pharmaceutical
  • Location:
    Bangkok, Thailand
  • Salary:
    Salary negotiable

ConvaTec (Thailand) Co., Ltd.
URGENTLY REQUIRED!!!   ConvaTec is a global medical products and technologies company focused on therapies for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence and critical care, and infusion devices. ConvaTec’s products provide a range of clinical and economic benefits including infection prevention, protection of at-risk skin, improved patient outcomes and reduced total cost of care. ConvaTec has 8,500 employees and does business in more than 100 countries.  

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