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09 July 2020
Job ID: PH-2588
Front Office Manager / Assistant Front Office Manager (เกาะยาวใหญ่)

Responsibilities:

  • Manage the property team, to provide courteous, professional, efficient and flexible service that is consistent with the company standard policies & procedures in order to maximize guest satisfaction.
  • Checking on the availability of accommodations or transportation on a traveler's desired travel dates
  • Ensure the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet and exceed the revenue target.
  • Maintains a thorough knowledge of the room rack locations types of rooms, room rack operations, package plans, property facilities.
  • Take reservations using the hotel reservation system, ensuring maximum occupancy and rates are obtained.
  • Dealing efficiently with day to day billing and guest service queries.
  • Using information available, plan and control both the preparation of future shifts and effective communication to the team.
  • Be flexible at all times in order to cover the unexpected needs of the property.
  • Ensuring that reservations are dealt with in an efficient and pleasant manner.
  • To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on the guest whenever the possibility arises in order to maximize hotel sales.

 

Qualifications:

  • Bachelor's degree or higher in Hotel Management or related field
  • Thai nationality, age 32 – 40 years old
  • Minimum 7 - 10 years' experience at the Front Office
  • Through knowledge of the Front Office procedures and familiarity with the various services provided by the hotel.
  • Ability to receive guests in a friendly and courteous manner.
  • Ability to manage and motivate staff.
  • Extrovert, strong sense of responsibility, alert and agile, pleasant personality.
  • Excellent organization and time management skills
  • Experience handling cash, accounting procedures, and general administrative tasks

 

 

www.santhiya.com

Please call 02-4430585 #2102, 093-329-5271, 061-176-1313

 

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Job Details:
Benefits:
  • Transportation allowance
  • Housing allowance
  • Travel allowance
  • Medical insurance
  • Life insurance
Santhiya Resorts and Spas Co., Ltd.
https://www.santhiya.com/
Santhiya Resorts & Spas Traditional Thai-Style Luxury Beach Resorts Derived from Thai words meaning “natural” and “beauty”, Santhiya resorts and spas are situated in the most pristine tropical corners of Thailand. Santhiya’s eco-luxury beach resort properties are situated on Koh Phangan and Koh Yao Yai, two island gems in the Gulf of Thailand and the Andaman Sea respectively, and sister islands of the two most popular island destinations in Thailand, Koh Samui and Phuket. Santhiya Koh Phangnan and Santhiya Koh Yao Yai boast absolute ocean frontage with peaceful stretches of beach interrupted only by the gentle lapping of waves on the shore. Great effort has been made to minimize the environmental footprints of the resorts, which are built around the lush tropical surroundings with mature trees and mesmerizing boulders left untouched. Our resorts are designed in a traditional style, with steep-roofed pavilions, stand-alone pool villas and alfresco ‘sala’ gazebos all constructed from luxurious teak wood. Resort furnishings and furnitures are also crafted from the same elegant hard wood. Apply for this job can click "Apply Now" button  

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