Pathumthani
Telecommunications Technical support Jobs in Pathumthani 4
Pathumthani
Telecommunications Technical support Jobs in Pathumthani 4
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Role Summary
Delivers hotel IT projects on-site and provides advanced technical support — from installation and commissioning through to root cause diagnosis and client resolution. Works independently across network, CCTV, IPTV, IP-PBX, and AV systems.
Primary Duties
• Plan and execute IT system installations projects (network, server, CCTV, IPTV, IP-PBX and AV)
• Ensure system commissioning, testing, and handover documentation are completed
• Resolve complex multi-system technical issues
• Provide remote and on-site support to hotel clients
• Perform system health checks and preventive maintenance
• Document root causes and solutions
• Support and mentor junior engineers
• Frequent travel for on-site implementation and support.
Technical Skills
• Advanced: Network (routing, switching, Wi-Fi), Server, CCTV
• IP-PBX, IPTV, storage systems
• Network analysis tools
• Able to read technical diagrams and network maps
• Deep technical diagnostic skills, independent problem-solving, follow-through
Experience Required:
• 3–5 years in IT support, system, or network engineering
• CCNA or equivalent certification
• Hotel IT experience (nice to have)
Language
• English Required: Proficient — vendor escalation, technical documentation, client communication
Work Type
• Office + On-site (as needed)
Education
• Degree in IT, Computer Science, Network Engineering, or a related field
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