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30 June 2020
Job ID: SP-14905
Gateway and Customs Project Manager, Lazada eLogistics

Job description

  • Provide Project/ Program Management/operating model starting with EEC projects (medium to large scale)
  • Facilitate meetings and coordinate resources to ensure successful projects with all stakeholder  
  • Understand internal and external clients profile (current focus:; other Alibaba BUs; 3rd party clients e.g. brands as 2nd-phase target) and pitch LeL Crossborder logistics service offerings
  • Work closely with local Lazada commercial teams to identify requirements and promote the localization of crossborder logistics solutions with the goal to provide best crossborder logistics experience for customers and drive Lazada crossborder GMV
  • Deepdive on solutions and in-depth knowledge on adoption levers for each solution.
  • Develop business case and recommendations through data-driven approach and drive executions of action plans.
  • Support and monitor major in-country crossborder campaigns end to end logistics performance. Set up governance process to ensure logistics promise is meet.
  • Oversee performance by solution, identify risks in a timely way and coordinate with various functional teams (operations, tech and customer service) to address issues and define improvement initiatives
  • Create and maintain comprehensive project plans, showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements.
  • Manage schedules, budget, resources and timelines during the whole project life cycle.
  • Develop, prioritize and track action items and issues, document all necessary items as needed.
  • Track and follow up on deliverable, escalate to leadership as required.

Solution Launch & Design

  • Support during new solution launch to ensure proper implementation; project manage across multiple functions making sure target timeline and key milestones are met on timely fashion, project progress is communicated to all required parties and key risks are escalated and mitigated
  • Identify logistics, business and technology challenges of local business and provide the team with regular feedback for continuous improvement and development of customized solutions offering to enhance adoption


Qualifications & Skills

  • Bachelor’s degree or higher in Logistic, Supply chain, Engineering, Economic, IT or similar field of study / work experience, is required.
  • 5-10 years of solid B2C eCommerce or logistics industry background
  • Proven track record on planning, performance mgmt. and problem-solving ability
  • Project management skill and experience working cross functionally in a matrix organization
  • Commercial/ key account management experience with strong sense of business acumen
  • Strong stakeholder management and communication skills, ability/ experience of navigating in a complex matrix organization/project setup across multiple functions and geographies while focusing on achieving goals.
  • Understanding of related technology is a definite advantage
  • Open minded, flexible and quick leaner/adapter in fast-paced environment
  • Tenacity and strong willed with the ability to self-motivate during challenging situations
  • Intermediate level of Excel, SQL and Microsoft Office
  • Energetic, action-oriented, positive approach to problem solving and ability to balance multiple projects concurrently.
  • Good workshop facilitation and presentation skills.
  • Able to work at Lazada Warehouse Crossborder, Bangna Km19

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Job Details:

  • Five-day work week
  • Performance bonus
  • Medical insurance
  • Dental insurance
  • Life insurance

Lazada Group is pioneering e-Commerce across Southeast Asia. Launched in 2012, Lazada Group has grown to become the leading online shopping and selling destination in Southeast Asia. The company has 5,500 + employees in the region, with operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities. Lazada’s strong performance led to the acquisition of a majority stake by Alibaba Group in April, 2016. Given our tremendous growth, we are searching for dynamic, entrepreneurial, broad-minded individuals to be part of our rapidly expanding team! Join our diverse and motivated team to hone in on your creativity as well as implement new initiatives within a nurturing, equal opportunity environment! What is the job? Lazada Thailand employs over 850+ professionals and has won many awards namely for Top Marketplace from Priceza and People's Choice 2017. Given Lazada’s tremendous growth, we always seek to provide an unparalleled opportunity for highly entrepreneurial, enthusiastic and ambitious individuals to be part of our rapidly expanding team. Join our diverse and motivated team to revolutionize the online shopping and selling experience in South East Asia!

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