Insurance Jobs in Bangkok 822 Jobs

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03 July 2019
Job ID: BK-105252
International Travel Insurance Consultant

Job Summary:

As a key member of the Global Competence Centre of Asia Pacific, you will be part of an international and multicultural team, in charge of delivering a world class travel insurance service to Australian and New Zealanders customers.

Essential Job Functions:

  • Assessment of claims within Terms and Conditions
  • Respond to Inbound and Outbound inquiries about products and service (calls and emails) within standard operating procedures
  • Achieve individual key performance indicators and contribute to overall team KPIs
  • Active participation in performance reviews, coaching and training sessions
  • Provide feedback and ideas for continuous improvement to the Insurance Leadership team
  • Adhere to rosters and scheduling in support of business requirements
  • Quality logging of inquiries to enable accurate reporting on client specific data and trends
  • Transmit reports and carry out any additional tasks and duties as required by the Team Leader


  • Fluent/native English communication skills is a must (TOEIC 800+)
  • Bachelor degree in any field is preferred
  • Previous experience in a customer service environment and insurance industry preferred
  • Strong attention to detail, proven problem solving and analytical skills
  • Positive and flexible team player, willing to contribute to a dynamic customer service team
  • Excellent interpersonal and communication skills
  • Ability to multi task and manage time effectively
  • Ability to self-manage performance against business requirements
  • Commitment to personal development and ongoing learning

Work Conditions:

  • Operating days&hours: Monday to Friday, 4am-5pm
  • Working hours: 40hours per week, 5 days per week
  • Shift rotation: 4am-01pm; 05am-02pm; 06am-03pm; 07am-4pm: 08am-5pm
  • New Zealand or Australia public holidays are applied
  • Loss of public holidays vs. Thai Calendar compensated by additional leaves
  • Location: Bangkok

Main benefits:

  • Non-B visa and work permit provided (for foreigner)
  • Location: 15 min walk from BTS; Chit Lom
  • 8 annual leaves per year
  • Yearly performance-based bonus and salary increase
  • Health/ life insurances and provident fund    

We invite interested candidates to submit your resume in English only stating present, expected salary, and available starting date by clicking on "Apply Now"

Please stating name and position applied in subject field. We regret to inform that only shortlisted candidates will be notified. For more information, please visit our website at

AWP Services (Thailand) Co., Ltd.

7th Floor, City Link Tower, 1091/335 Soi Petchburi 35,
New Petchburi Rd., Makkasan,
Rajthevi, Bangkok 10400
Tel.02-305-8555,  Fax.02-305-8556

Job Details:
  • Employment Type:
    Full Time, Permanent
  • Career Level:
    Entry Level
  • Required Qualification:
    High School Certificate
  • Required Experience:
    1 years
  • Job Functions:
  • Company Industry:
    Insurance / Pension Funding
  • Location:
    Rajthevee, Bangkok, Thailand
  • Salary:
    Salary negotiable

  • Five-day work week
  • Overtime pay
  • Performance bonus
  • Transportation allowance
  • Medical insurance
  • Life insurance

AWP Services (Thailand) Co., Ltd.
Allianz Worldwide Partners is the world's largest Assistance and Travel Insurance Group. Since being founded in year 2000, Allianz Worldwide Partners Thailand has grown to become a clear leader in the Roadside Assistance field and has also established a strong market position in Travel Insurance. The company currently employs more than 500  caring and helping staff. As the world‘s leading assistance company, helping is in our DNA. And we don‘t just help our customers, our caring nature extends to our employees too. So if you live to help, and would like to work for an international network that offers development opportunities and really cares for its employees, contact us today and join our global family.

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