Nonthaburi
Specialist Jobs in Nonthaburi 21
Nonthaburi
Specialist Jobs in Nonthaburi 21
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Qualifications:
· Bachelor’s degree or higher in Medical Technology, Medical Science, Science (Microbiology), or a related field.
· Good command of spoken and written English.
· Willingness and ability to travel domestically and internationally as required.
· Willingness to work overtime and weekends/holidays to provide prompt initial troubleshooting and emergency customer support.
· Prior experience or working knowledge related to the company’s product lines will be an advantage.
Responsibilities:
· Provide comprehensive pre-sales and post-sales technical support, including product demonstrations, evaluations, troubleshooting, and customer training.
· Conduct structured training sessions on instruments, reagents, and technical applications for both customers and internal staff.
· Deliver in-depth product presentations, address complex technical inquiries, and resolve application issues efficiently and promptly.
· Liaise with overseas service and technical support teams, as well as product manufacturers, to resolve escalated issues.
· Represent the company at trade shows, exhibitions, and academic conferences on weekdays and weekends.
· Manage customer relationships effectively by delivering accurate information, excellent service, and maintaining a positive corporate image.
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